Administrative Assistant / Receptionist

PepperPointe Partnerships • Lexington, KY

17h

About The Position

The Administrative Assistant / Receptionist is PepperPointe’s first point of contact and provides administrative support across the organization. The role welcomes and directs visitors, answers and routes phone calls, and delivers excellent customer service. It also supports day-to-day office operations through vendor coordination, facility and supply management, travel arrangements, mail and deliveries, meeting logistics, clerical work, and data entry. The position is full-time and hourly, with a starting rate of $20.00 depending on experience (DOE).

Requirements

• High school diploma or GED.
• Proficiency in Microsoft Office Suite.
• Strong customer service orientation.
• Exceptional interpersonal and listening skills, with openness to other ideas and trying new things.
• Professional and tactful conduct, treating others with respect and consideration.
• Follow through on commitments.
• Hands-on experience with office equipment, such as fax machines and printers.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Excellent organizational skills.
• Multitasking and time-management skills, including the ability to prioritize tasks.
• Ability to identify and solve problems in a timely manner by gathering and analyzing information and developing alternate solutions.

Nice To Haves

• One-year certificate from a college or technical school with a concentration in front office support for medical settings.
• Additional training or certification in office management or administrative assisting.
• Proven work experience as a Receptionist, Front Office Representative, Administrative Assistant, or in a similar role.

Responsibilities

• Greet, welcome, and direct visitors to the appropriate person or office, and alert staff when visitors arrive.
• Provide administrative support to PepperPointe functional areas as needed.
• Answer and route incoming calls or take and deliver messages.
• Manage the company vehicle program, including scheduling and coordinating maintenance.
• Coordinate hotel reservations and travel accommodations for employees and visitors.
• Serve as the primary contact for janitorial vendors and facility cleaning services.
• Order and maintain office refreshments and breakroom supplies.
• Coordinate with vendors to support day-to-day office operations.
• Accept, organize, and distribute mail and deliveries to recipients in a timely manner.
• Prepare outgoing mail, including drafting correspondence and securing parcels.
• Keep the reception area tidy and stocked with necessary stationery and materials.
• Maintain office security by following safety procedures and controlling access through the reception desk, including monitoring and managing the logbook.
• Order office supplies and maintain inventory.
• Assist with meeting room reservations, catering arrangements, and travel accommodations.
• Perform filing, general office clerical work, administrative support, and data entry.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) with company match
• Promotions from within and opportunities for varied and rapid career development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED