Administrative Assistant

HIRA LLC•Albuquerque, NM
•Onsite

About The Position

The Administrative Assistant is an active team member and participant in creating connections in the lives of the residents, team members and others. The Administrative Assistant is responsible for creating good first impressions upon greeting people in person, on the phone and electronically and directs all people entering and exiting community to use the visitor management system and wear name tags. The Administrative Assistant will seek the right team member to help others with their needs. The Administrative Assistant provides administrative support to the Business Office Manger and Executive Director as well as the leadership team and support to the community. The Administrative Assistant assists with data entry, keeps inventory of office supplies and submits order requests to Business Office Manager, assists with New Hire process including screening, onboarding, setting up and coordinating required training with new employees and their direct supervisors. The Administrative Assistant also assists with other tasks set forth by Business Office Manager or Executive Director.

Requirements

  • High school diploma or equivalent required
  • Meet the assisted living requirements for criminal history screening
  • Sincere interest in providing quality and innovative care for seniors
  • Ability to understand the policies and procedures of the Community including emergency plans
  • Follow mandatory reporting requirements and Resident Rights
  • High degree of confidentiality
  • Ability to work as part of a team
  • Qualifications specific to New Mexico assisted living rules– shall Be at least 18 years of age
  • Have adequate education, relevant training, or experience to provide for the needs of the residents
  • Comply with the pre-employment requirements pursuant to the Employee Abuse Registry
  • Comply with the current requirement of reporting and investigating incidents pursuant to Incident Reporting, Intake Processing and Training Requirements
  • If driving for company purposes, copies of a valid New Mexico driver’s license with the appropriate classification for the vehicle that is used to transport residents and documentation of training in transportation safety for the elderly and disabled including safe vehicle operation, proof of insurance and documentation of a clean driving record
  • Exceptional verbal and written communication skills.
  • English skills to allow communication with residents and staff; and to give and understand written and verbal instructions.
  • Attention to detail and problem-solving skills.
  • Must have compassion for the elderly and be self-motivated.
  • Must be comfortable with technology and the use of various software programs.
  • Ability to multi-task, prioritize and have excellent time management skills.
  • Excellent customer service skills.
  • Excellent computer skills including a high degree of proficiency in Microsoft Word, Excel, Google and other applications.

Nice To Haves

  • Office experience helpful.

Responsibilities

  • Creating good first impressions upon greeting people in person, on the phone and electronically.
  • Directing all people entering and exiting community to use the visitor management system and wear name tags.
  • Seeking the right team member to help others with their needs.
  • Providing administrative support to the Business Office Manager and Executive Director, as well as the leadership team and support to the community.
  • Assisting with data entry.
  • Keeping inventory of office supplies and submitting order requests to Business Office Manager.
  • Assisting with the New Hire process including screening, onboarding, setting up and coordinating required training with new employees and their direct supervisors.
  • Assisting with other tasks set forth by Business Office Manager or Executive Director.
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