Administrative Assistant/Receptionist

Avardis Health•Hazleton, PA

About The Position

The Administrative Assistant/Receptionist provides clerical and administrative support to an assigned supervisor and helps coordinate work within the department and with other departments. The role handles inquiries, correspondence, records, mail, time and attendance information, and meeting arrangements, while providing courteous customer service to residents and families. The position is full-time at The Pavilion at St. Luke Village.

Requirements

  • High school diploma or GED equivalent.
  • Strong organizational, communication, and interpersonal skills.
  • Compassionate, dedicated, and committed to delivering high-quality service.

Responsibilities

  • Perform clerical and administrative duties to support the assigned supervisor.
  • Coordinate work within the department and with other departments, responding to inquiries and requests for information.
  • Handle complaints, inquiries, and questions with courteous, tactful, and friendly interactions.
  • Read and handle correspondence and memos, responding to routine matters or directing them to appropriate parties.
  • Prepare confidential and routine correspondence, reports, forms, business documents, and special mailings.
  • Assist with preliminary work on various projects.
  • Manage inter-office and U.S. mail, including preparing and distributing bulk mailings.
  • Organize and maintain administrative records and filing systems.
  • Provide customer service to residents and families as needed.
  • Review and maintain time and attendance records for supervisor approval before submitting them to payroll.
  • Enter missed punches for staff and agency employees and reconcile hours daily.
  • Coordinate room setups and refreshments for meetings and conferences.
  • Contribute ideas to improve systems and processes.

Benefits

  • Competitive salary commensurate with experience
  • Comprehensive health, dental, and vision insurance
  • 401(k)
  • Paid time off and holidays
  • Access to earned but unpaid wages in advance
  • Free 24/7 access to online learning courses for senior care, health, and human services, including courses that may help satisfy certifications or professional development
  • Discounts of up to 20% on employee personal wireless accounts and auto rentals through designated vendors
  • Confidential assistance through the Employee Assistance Fund for unexpected catastrophic situations
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