Administrative Assistant Reception

Aston Carter•Oakdale, CA

2d•$19 - $21•Onsite

About The Position

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Requirements

At least 5+ years of receptionist or front office experience in a customer-facing role.
Prior cashiering or payment processing experience, including phone and in-person transactions.
Strong customer service skills with professional communication, patience, and the ability to remain calm under pressure.
Proficiency with computer skills and comfort using standard office systems such as email, scheduling tools, spreadsheets, and basic data entry software.
Strong data entry skills, including accuracy and speed, with experience using 10-key.
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
Experience providing administrative support and clerical assistance in an office environment.
Ability to maintain organized filing systems for both paper and electronic records.
Customer service–oriented mindset with a focus on delivering a positive experience to every caller and visitor.
Ability to handle inbound calls efficiently while multitasking and managing front desk responsibilities.
Strong attention to detail and the ability to manage multiple tasks in a fast-paced setting.
Clear, professional phone etiquette and communication skills, both verbal and written.

Nice To Haves

Bilingual skills in English and Spanish are preferred but not required.
Experience working in a customer service environment with high call volume.
Previous experience in a front desk, receptionist, or administrative assistant role supporting a customer-facing office.
Comfort using office equipment such as scanners, copiers, and printers.
Ability to collaborate with team members and support various departments through administrative assistance.
Strong organizational skills and a proactive approach to managing front office needs.

Responsibilities

Answer and route a high volume of incoming calls while delivering professional, courteous, and customer-focused service.
Greet and assist visitors in person, ensuring a positive and welcoming front desk experience.
Take and process payments over the phone and in person at the front counter, providing receipts and ensuring accurate documentation of each transaction.
Maintain accurate and up-to-date customer records, including both paper and electronic files, to support efficient office operations.
Organize and manage filing systems, including creating, updating, and archiving documents as needed.
Perform data entry with a high degree of accuracy, including customer information, payment details, and other administrative data.
Handle day-to-day front office tasks such as scanning, copying, and printing documents to support team members and office functions.
Assist customers with general questions and direct inquiries to the appropriate team members or departments as needed.
Monitor and respond to email communications in a timely and professional manner using standard office software.
Support general administrative and clerical duties, including scheduling, document preparation, and other tasks assigned to ensure smooth office operations.
Uphold professional phone etiquette and customer service standards in all interactions.
Contribute to a well-organized, efficient front office environment by managing multiple tasks and priorities in a fast-paced setting.