Administrative Assistant – Public Housing

Town of Chapel Hill • Chapel Hill, NC

1d • Onsite

About The Position

The purpose of this position is to provide complex administrative clerical support and assistance requiring technical or specialized operational knowledge. This position may require occasional work outside of standard business hours to include nights and weekends.

Requirements

• Knowledge of principles and practices for maintaining public records
• Knowledge of principles and practices of effective customer service
• Knowledge of modern office procedures
• Knowledge of principles and practices of taking and recording minutes for public meetings
• Ability to effectively manage multiple projects with deadlines
• Ability to plan, organize and present information in a clear and logical format
• Ability to use web-based software systems
• Ability to use Microsoft Office Outlook, Excel, Word, PowerPoint, or similar tools
• Ability to solve problems and make sound decisions
• Ability to establish and maintain effective working relationships with employees and residents
• Ability to communicate effectively orally and in writing
• Ability to model behavior that is consistent with our values of RESPECT
• High school diploma or equivalent required
• A minimum 2 years of administrative or clerical experience required
• Valid NC driver’s license and reliable transportation
• Employees will be subject to the Drug and Alcohol free Workplace Policy
• Employees will be subject to the Safe Driving and Accident Policy
• A valid NC driver’s license and the availability of private transportation or the ability to provide transportation between job sites is required

Nice To Haves

• Notary preferred

Responsibilities

• Provides phone, email, front desk, and clerical support to the department, including facilities oversight
• Greet visitors and responds to requests, complaints, and questions
• Develops staff and resident communications
• Provides accounts payable support and assists financial functions such as payroll, P-Card use, invoices, travel requests, and purchase orders
• Enters maintenance requests in workorder system
• Assists Housing Officers with resident applications and recertifications
• Supports purchasing materials and supplies
• Supports records management
• Completes all other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED