Administrative Assistant - Leadership Support

Ropes & Gray•Boston, MA

8h•Hybrid

About The Position

Reporting to the Senior Manager of Administrative Support, the Administrative Assistant serves as a key liaison for the Chief of Practice Development, the Policy Committee, and other assigned executives, managing complex calendars, coordinating meetings and travel, supporting expense management, and maintaining strict confidentiality. This role requires a proactive and resourceful approach, strong judgment, and the ability to balance multiple priorities while working both independently and collaboratively, often under pressure. The Administrative Assistant provides high-level support to senior leadership, assists with Policy Committee projects, and offers back-up coverage to the Chair’s Executive Assistant, consistently delivering superior client service and ensuring the smooth flow of information and operations across the firm.

Requirements

Bachelor’s degree or equivalent required.
2-3 years of experience supporting C-level executives, with demonstrated interest in internal and external communications.
Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Acrobat, and social media/web platforms.
Strong organizational skills with the ability to seamlessly perform and prioritize multiple tasks with excellent attention to detail.
Strong interpersonal skills and the ability to build relationships with internal and external stakeholders, staff, and clients.
Expert-level written and verbal communication skills, adhering to proper business writing standards.
Demonstrated proactive approach to problem-solving and strong decision-making capability.
Emotional maturity, resourcefulness, and ability to work independently and as part of a team.
Proven ability to handle confidential information with discretion and adapt to competing demands.
Commitment to high performance and meeting deadlines in a dynamic environment.
Availability to work off-hours and weekends as required.
Flexible and collaborative.
Enthusiastically adopts new initiatives and technologies.
Fluency in AI tools.

Responsibilities

Completes a broad variety of administrative tasks for assigned executive(s), including managing active calendars, scheduling meetings, preparing expense reports, and arranging complex travel plans and itineraries.
Acts as a gatekeeper, triaging and prioritizing incoming requests and inquiries, and redirecting them as appropriate.
Provides seamless back-up support to Chair’s Executive Assistant during absences and travel.
Develops a deep understanding of coverage requirements, including business priorities, preferences and relationships through partnership with Chair’s Executive Assistant.
Maintains accurate records, including emails, speeches, instructions, and samples for key processes, and personal, client, and vendor contacts.
Demonstrates intimate knowledge of assigned executives’ work habits and preferences, anticipating needs and shepherding work forward with limited direction.
Develops strong understanding of executives, practices and clients, maintaining professional relationships with other legal counsel, courts, agencies, and organizations.
Supports and demonstrates fluency in the Firm’s Trusted Advisor and Proactive Assistance programs.
Provides superior client service with a proactive, “can do” attitude when interacting with internal and external clients.
Fosters open and frequent communication with teammates to ensure smooth and expeditious support, cross-training as needed to ensure continuity of service.
Builds crucial relationships across the firm, demonstrating professionalism, credibility, trust, and support with partners, senior leadership, and clients.
Maintains a positive and professional attitude, working effectively with other departments and seeking solutions to business problems.
Efficiently reconciles and processes expenses, reviews calendar and inbox entries to classify business and personal expenses.
Manages timekeepers’ diaries, creates and edits draft entries, and ensures submission deadlines are met.
Composes, edits, and proofreads correspondence, presentations, and other documents, demonstrating exceptional technological and document production skills.
Proactively coordinates internal and external meetings and events, arranges logistics, and applies best practices for travel arrangements.
Monitors and identifies business development opportunities for firm leaders, e.g. flagging client activity in press.
Demonstrates exceptional proficiency in Microsoft Outlook, managing multiple calendars and scheduling requirements across lawyers, clients, offices, and time zones.
Effectively leverages AI across a variety of use cases, such as drafting documents and itineraries, reviewing emails, conducting research and due diligence, and managing workflows.
Actively contributes to culture and engagement initiatives.
Maintains subject matter expertise in the Firm’s core applications and adheres to best practices.
Demonstrates intellectual curiosity and a continuous drive to improve service, openness to feedback, and flexibility to adjust performance as needed.