ADMINISTRATIVE ASSISTANT IV (VETERANS ASSISTANCE COMMISSION OF COOK COUNTY)

Cook County • Chicago, IL

7d • $77,107 - $85,130 • Hybrid

About The Position

Provide complex administrative support for the Bureau/Department staff and leadership. Function as a technical administrative resource in matters requiring extensive knowledge of the rules, regulations, objectives, and protocols of the Bureau/Department. Act as a point of contact or liaison to bridge issues of common concern between department staff, management, and support operations. Oversee confidential records, assist in the formulation and interpretation of policy, set procedure, and manage itineraries, schedules, and agendas. Coordinate the activities of the department's clerical staff. Ensure confidentiality of Bureau/Department information.

Requirements

• Possession of a High School Diploma or General Education Development (GED) Certificate.
• Four (4) years of administrative, clerical, or operations role or directly related experience.
• An equivalent combination of education and/or experience is required.
• Knowledge of Microsoft Office Suite and other software applications.
• Ability to learn new technologies to perform data entry, manage calendars, and create reports.
• Ability to troubleshoot and work independently.
• Skill in time management, organization, customer service, and written and verbal communication.
• Knowledge of administrative procedures.
• Ability to lead lower-level team members by providing complex administrative and clerical support for the unit’s objectives.
• Skill in performing various specialized and complex administrative and customer service tasks to develop effective solutions and show others.
• Ability to work independently to fulfill complicated customer service requests and create effective relationships with others.
• Knowledge of specific organizational policies and procedures to answer complex administrative questions and recommend solutions, analyzing problems with various factors.
• Must be legally authorized to work in the United States without sponsorship.

Nice To Haves

• Veteran's Preference: Honorably discharged Veterans who have served in the Armed Forces of the United States for more than 180 consecutive days, or during War Time, and meet the minimum qualifications for the position, identify themselves as a Veteran on their employment application, and attach a copy of their DD 214, DD 215 or NGB 22 (NOTICE OF SEPARATION) at time of application filing.

Responsibilities

• Provide complex administrative support for Bureau/Department staff and leadership.
• Function as a technical administrative resource in matters requiring extensive knowledge of the rules, regulations, objectives, and protocols of the Bureau/Department.
• Act as a point of contact or liaison to bridge issues of common concern between department staff, management, and support operations.
• Oversee confidential records.
• Assist in the formulation and interpretation of policy.
• Set procedure.
• Manage itineraries, schedules, and agendas.
• Coordinate the activities of the department's clerical staff.
• Ensure confidentiality of Bureau/Department information.

Benefits

• Medical, Dental, and Vision
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• Employee Assistance Program
• Paid Holidays, Vacation, and Sick Time
• Voluntary Benefits
• Public Service Loan Forgiveness Program (PSLF)
• Hybrid work environment which allows employees telecommuting and flexible scheduling options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED