Administrative Assistant / IT Support Specialist

Archdiocese of Baltimore • Libertytown, MD

5d • Onsite

About The Position

St. Peter the Apostle Parish, located in Union Bridge, MD, seeks candidates for an Administrative Assistant / IT Support Specialist. The Administrative Assistant / IT Specialist will provide support and receptionist services for the parish office along with technology, and hall rental support.

Requirements

• Prior receptionist and/or administrative assistant experience in a professional work setting required.
• Ability to project a courteous, warm and welcoming, and empathetic image to the public and to all constituents, whether on the telephone or in person
• Excellent verbal and written communication skills
• Thorough knowledge of computers, especially Microsoft Office 365. Willingness to learn the Archdiocesan software, Ministry Platform.
• General knowledge of the Catholic Church, including Sacraments. Ability to support the Mission of the Catholic Church and to embody it in all interactions with others.
• Ability to establish and maintain effective working relationships with supervising personnel, coworkers, parishioners, representatives from all levels of the church, civic organizations, business professionals and the general public
• Ability to maintain confidentiality and professional demeanor in all situations

Responsibilities

• Welcome and direct visitors; answer telephone calls appropriately; retrieve and return or route messages; answer routine questions to assist other staff, volunteers, parishioners and prospective parishioners cordially and with extraordinary hospitality.
• Responds to phone/in-person requests by providing general information regarding parish registration, faith formation programs, sacramental programs, food pantry donations, etc.
• Handles requests for Mass Cards and assists in maintaining database for Mass Intentions.
• Assists in distributing incoming mail for staff.
• Composes and types correspondence as requested; performs basic administrative and clerical duties which would include thank you for memorial/monetary donations
• Inputs data into Ministry Platform, updating parish census information when needed, parish registrations, funerals, weddings, etc.
• Records information in official sacramental registries for baptisms, First Communion, Confirmation, Marriages and Funerals.
• Prepares sacrament certificates and sponsor certificates on request and either gives the certificates to the requestor directly or send the certificate via regular mail
• Helps to organize and complete the yearly Mass count
• Assists in the preparation of mass mailings, special liturgical programs, etc.
• Schedules and arranges baptisms by helping parents to select a date, obtains the necessary information for the baptismal registry, prepares baptismal certificates, obtains sponsor certificates, and delivers paperwork to church.
• Prepares a schedule for the money counters every six months and arranges subs if necessary. Organizes new teams and additional team members if needed.
• Coordinates the unlocking and locking of doors for parish ministries and social events to ensure the safety and security of people and property
• Assists the office manager in the maintenance of the parish calendar, church calendar, and wedding and funeral calendar.
• Helps to coordinate hall rentals to third parties, which includes the showing of the two different halls, the signing of a contract, obtaining a floor plan set up and insurance
• Provide prioritized technical assistance and support for staff with Microsoft Office 365 Tenant and associated tasks and Windows 11.
• Run diagnostic tools to detect any hardware or software issues and maintain current updates for virus protection.
• Maintain confidentiality about the information being processed, stored or accessed by the network.
• Performs other duties as requested.

Benefits

• health, dental, and vision coverage
• employer-paid life and disability insurance
• automatic enrollment in the 403(b) plan and employer contribution (whether or not the employee contributes)
• generous paid holiday, sick and vacation leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed