Administrative Assistant III

Bank of America•Chicago, IL
•Onsite

About The Position

Merrill Wealth Management is part of Bank of America and provides wealth management and investment products and services. The Administrative Assistant III provides diverse, confidential administrative support, including extensive calendar management. The role supports management with administrative tasks, travel arrangements, expense processing, information gathering and reporting, and incoming mail. It may also involve organizing in-person meetings and off-sites and managing competing objectives, projects, and activities responsively and professionally. The position is based at Bank of America Tower Chicago in Chicago, Illinois, and is described as a first-shift role with 37.5 hours per week. Merrill describes an in-office culture supporting collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs. The role is eligible for an annual discretionary incentive plan and benefits, including access to paid time off and employee resources and support. The stated hourly pay range is $25.00 to $52.34, with offers determined by experience, education, and skill set.

Requirements

  • At least 1 year of professional experience or relevant internship experience.
  • Strong client service and technical skills, including MS Word and Excel.
  • Strong communication, time management, and organizational skills.
  • Minimum education: High school diploma.
  • Skills include administrative services, attention to detail, customer and client focus, planning, prioritization, adaptability, collaboration, event planning, office administration, problem solving, facilities management, oral communications, recording and organizing information, research, and written communications.

Nice To Haves

  • Undergraduate degree or equivalent experience.
  • Prior knowledge of financial products, policies, and procedures.
  • At least 1 year of experience supporting a senior-level manager in financial services, or relevant internship experience.
  • Knowledge of wealth management tools.

Responsibilities

  • Communicate with executives and line management to gather and convey relevant information.
  • Answer a manager's phone line, document accurate messages, and handle calls with appropriate judgment.
  • Proactively manage multiple executives' calendars and professionally resolve conflicts.
  • Arrange and handle details related to travel, expense reports, meetings, and appointments.
  • Prepare meeting minutes and related documents using written and oral communication skills.
  • Prepare correspondence, reports, and forms for leaders; interact with internal and/or external customers to answer questions, research issues, and resolve problems.
  • Assist with organizing in-person meetings and off-sites, as needed.
  • Support management with administrative tasks, gather and report information relevant to or for the executive, and respond to incoming mail.

Benefits

  • Benefits eligibility.
  • Access to paid time off.
  • Annual discretionary incentive plan eligibility; awards are based on individual performance and behavior, line-of-business or group performance and contributions, and the overall success of the company.
  • Employee resources and support.
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