Administrative Assistant III

Bank of America•Charlotte, NC

15h•Onsite

About The Position

At Bank of America, the Administrative Assistant III supports 2–3 senior Technology Executives by providing comprehensive, diverse, and confidential administrative support. The role requires proactive management of complex calendars, meeting and event coordination, travel arrangements, expense processing, preparation of executive-level materials, and communication with internal and external stakeholders. The assistant serves as a liaison for executives and helps manage competing objectives in a fast-paced environment, exercising discretion and sound judgment when handling sensitive information. The position includes supporting recurring meetings and off-site events, compiling summaries of key events and priorities, tracking action items across business lines, and assisting with initiatives related to financial data, HR, workforce management, and project coordination. The role collaborates with Business Support Managers and administrative colleagues to ensure seamless operations. Bank of America describes its culture as inclusive and supportive of teammates’ development and wellness, and states that it is committed to an in-office culture with flexibility based on role responsibilities and business needs.

Requirements

At least 5 years of experience supporting executive-level management, preferably in a technology or financial services environment.
Exceptional verbal and written communication skills.
Strong organizational and time management abilities, with attention to detail.
Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and SharePoint.
Ability to manage multiple priorities and adapt to changing demands.
Experience handling confidential information with tact and diplomacy.
Ability to work independently and collaboratively.
Comfort working across global time zones and with diverse teams.

Nice To Haves

Experience with Concur or similar expense management systems.
Background in technology or understanding of technical programs and components.
Exposure to financial data, HR processes, and project support.
Demonstrated ability to build and maintain strong partnerships across business units.

Responsibilities

Communicate with executives and line management to gather and convey relevant information.
Answer the manager’s phone line, document accurate messages, and handle calls with appropriate judgment.
Proactively manage the calendars of multiple executives and resolve conflicts professionally.
Arrange and handle details related to travel, expense reports, meetings, and appointments.
Prepare meeting minutes and related documents.
Prepare correspondence, reports, and forms for leaders; interact with internal and external customers to answer questions, research issues, and resolve problems.
Provide day-to-day administrative support, including calendar management, travel arrangements, expense processing, and meeting coordination.
Prepare executive-level presentations, reports, and correspondence.
Organize and support recurring meetings, including town halls, skip-levels, and All Hands sessions.
Assist with planning and logistics for in-person meetings and off-site events.
Compile weekly summaries of key events, decisions, and upcoming priorities.
Maintain confidentiality and exercise sound judgment when handling sensitive information.
Serve as a point of contact for internal teams regarding administrative processes and inquiries.
Collaborate with Business Support Managers and other administrative staff to support seamless operations.
Track and follow through on action items and deliverables across multiple business lines.
Support initiatives related to financial data, HR, workforce management, and project coordination.