Administrative Assistant III

University of Colorado•Denver, CO

1d•Hybrid

About The Position

The Center for Innovative Design and Engineering (CIDE) is a program within the Department of Biomedical Engineering, College of Engineering, Design and Computing, University of Colorado. Our mission is to empower individuals with disabilities to achieve their highest potential through the use of assistive technology, by providing exemplary clinical services, consultation, education, research and innovative technology development. This full-time position will work in the CIDE office located on the CU Denver Auraria Campus, 1201 5th Street, Denver, CO 80204. The Administrative Assistant III will be responsible for providing organizational, programmatic, and administrative support to the faculty, staff and project leaders at CIDE.

Requirements

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) years.
Ability to communicate effectively, both in writing and orally, including the ability to check for and identify typographical, grammatical, and spelling errors.
Ability to engage in problem solving, critical thinking, manage multiple tasks simultaneously, meet deadlines, adapt to changing priorities and feedback, and work independently with minimal supervision, asking for guidance and clarification when needed.
Proven ability to work in a team environment, develop effective interpersonal relationships, provide superior customer service, and create a welcoming environment for employees, patrons, and stakeholders at all levels.
Proven knowledge of word processing, spreadsheet software, email, and internet access software.
Experience utilizing the Microsoft Office Suite to develop, edit and update presentations, spreadsheets, reports, and correspondence.
Experience utilizing Microsoft Outlook for electronic mail, calendars and scheduling meetings, appointments, and conferences.
Experience with Google applications.
Experience with photo and video editing.
Ability to interpret and adhere to rules, regulations, policies, procedures, and guidelines.
Proven data entry skills with ability to input information accurately; prepare and maintain detailed records, files, and reports on an ongoing basis.
Ability to problem-solve work-related technologies.
The successful candidate will be detail oriented, organized, self-motivated, a fast learner, and possess excellent time management skills.
Knowledge and/or experience with developmental norms and interacting with children under the age of 5.

Nice To Haves

Graduation from an accredited college or university with a Bachelor’s degree in Marketing, Communications, Information Science, Education, or other related field.
Experience in data analysis, inventory and database management
Experience in website maintenance.
Experience in customer service and professional interaction with external stakeholders.
Experience with applications in the Microsoft and Google platforms.
Knowledge and/or experience using Canva or another design platform to create content that meets Colorado digital accessibility standards.
Candidates who are bilingual (Spanish) are preferred.

Responsibilities

Support all aspects of both the Assistive Technology (AT) loan library and childcare loan library including daily circulation, inventory management, database management, generating waitlist reports, satisfaction surveys, troubleshooting devices, and arranging for repairs when indicated.
Regularly interact with program customers, collaborators, stakeholders, and patrons to ensure high quality support, services, and satisfaction.
Communicate effectively with the team to refer inquiries, clarify task requirements, and report on progress.
Conduct needs assessment to determine current and future AT library needs and assist with budgeting and allocation.
Purchase new AT equipment and enter items into inventory.
Assist with development of loan library instructional resources to support AT implementation in birth – 21 environments.
Create, distribute, and analyze surveys for a variety of program purposes including customer satisfaction, quality improvement, program planning, and outcomes measurement.
Maintain library databases and survey spreadsheets.
Compile and analyze data to generate bi-annual reports, or as needed.
Update and maintain Early Intervention AT Consultant membership and member directory.
Perform software updates and device management of office and library equipment including PC, Android, and iOS platforms.
Purchase new AT equipment, enter items into inventory, and update program expense reports.
Develop and maintain strategic email lists.
Work collaboratively with the team to maintain the program’s website and social media presence.
Participate in creating, editing, and managing online learning modules.
Assist with coordination of events, including annual AT conference.
Develop and manage online event registrations, including invoicing, providing receipts, and online payment transactions.
Assist with the development and distribution of program marketing and instructional materials including event announcements, brochures, web posts, guidebooks, newsletters, presentations, tutorial videos, and social media posts.
Attend advisory council meetings to report on progress and take meeting notes.