Administrative Assistant III

Bank of America•Charlotte, NC

18h•Onsite

About The Position

At Bank of America, this role supports the company’s purpose of helping make financial lives better through Responsible Growth. The company emphasizes an inclusive, caring workplace, teammate development and wellness, and an in-office culture that supports collaboration, engagement, and career development, with flexibility based on role-specific responsibilities and business needs. The Administrative Assistant III provides diverse and confidential administrative support to 2–3 senior Technology Executives. The role includes extensive calendar management, travel coordination, expense processing, meeting and event support, information gathering and reporting, and handling incoming communications. The assistant serves as a liaison between executives and internal and external stakeholders, manages competing priorities, and uses discretion when handling sensitive information. The position is expected to work across global time zones and collaborate with Business Support Managers and other administrative staff. The role is 1st shift, United States of America, and is listed at 40 hours per week. Bank of America describes its workplace as in-office, with an appropriate level of flexibility depending on responsibilities and business needs.

Requirements

At least 5 years of experience supporting executive-level management, preferably in a technology or financial services environment.
Exceptional verbal and written communication skills.
Strong organizational and time-management abilities, with attention to detail.
Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and SharePoint.
Ability to manage multiple priorities and adapt to changing demands.
Experience handling confidential information with tact and diplomacy.
Ability to work independently and collaboratively.
Comfort working across global time zones and with diverse teams.

Nice To Haves

Experience with Concur or a similar expense management system.
Background in technology or understanding of technical programs and components.
Exposure to financial data, HR processes, and project support.
Demonstrated ability to build and maintain strong partnerships across business units.

Responsibilities

Communicate with executives and line management to gather and convey relevant information.
Answer a manager’s phone line, document accurate messages, and handle calls with appropriate judgment.
Proactively manage the calendars of multiple executives and resolve conflicts professionally.
Arrange and manage travel, expense reports, meetings, and appointments.
Prepare meeting minutes and related meeting documents.
Prepare correspondence, reports, and forms for leaders; interact with internal and external customers to answer questions, research issues, and resolve problems.
Provide day-to-day administrative support, including calendar management, travel arrangements, expense processing, and meeting coordination.
Prepare executive-level presentations, reports, and correspondence.
Organize and support recurring meetings, including town halls, skip-level meetings, and All Hands sessions.
Assist with planning and logistics for in-person meetings and off-site events.
Compile weekly summaries of key events, decisions, and upcoming priorities.
Maintain confidentiality and exercise sound judgment when handling sensitive information.
Serve as a point of contact for internal teams regarding administrative processes and inquiries.
Collaborate with Business Support Managers and other administrative staff to ensure seamless operations.
Track and follow through on action items and deliverables across multiple business lines.
Support initiatives related to financial data, HR, workforce management, and project coordination.