Administrative Assistant III - Global Payment Operations Business Enablement & Controls

Bank of America•Charlotte, NC

14d•Onsite

About The Position

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner. Line of Business: The Global Payment Operations (GPO) organization delivers global wire transfers and ACH payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team.

Requirements

Minimum of 3 years of experience providing administrative support at the senior management level
Demonstrated ability to synthesize information across multiple initiatives, maintain strategic visibility into key priorities, proactively engage stakeholders for updates, and provide leadership with timely, actionable insights.
Proven ability to manage multiple priorities and proactively engage partners to track progress, resolve dependencies, and ensure timely follow-through
Strong organizational awareness and understanding of how workstreams impact one another
Significant time management, multi-tasking and prioritization skills
Highly organized, Proficient in time management, with strong attention to detail
Ability to work effectively under pressure and time constraints
Strong written and verbal communication skills, ability to interface with Senior Executives
Confidentiality-ability to handle sensitive information and maintenance of confidentiality
Interpersonal Skills: The ability to build rapport and work effectively with others is vital.
Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint, OneNote, Teams)
Concur or similar experience processing travel and expenses

Nice To Haves

Bachelor’s degree preferred
Knowledge of Bank of America systems including: Workday, Ariba, TechDirect, Flagscape, ACR, ARM, etc

Responsibilities

Communicates with executives and line management to gather and convey relevant information
Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems