Administrative Assistant III - Wilmington ED - P/t 20 Hrs

ChristianaCare•Wilmington, DE

19h•$24 - $37

About The Position

ChristianaCare is seeking a part-time Administrative Assistant III to provide scheduling supervision and administrative oversight of time and attendance for the Christiana Hospital Emergency Department. The role oversees monthly scheduling and daily staffing for nursing and clerical employees, coordinates schedule and time changes, manages timekeeping and personnel records, and supports staffing, payroll, compliance, and budget reporting. The position also provides administrative support to Emergency Department leadership, staff, and related programs. Office hours are on the day shift for 20 hours weekly.

Requirements

High school diploma/GED or equivalent.
Two years of training in a business program or two years of college required.
Four years of prior administrative support experience required.
Knowledge of CCHS timekeeping policies and procedures and personnel and payroll policies.
Knowledge of the appropriate chain of command, CCHS Core Values, and departmental policies and procedures.
Skills in Microsoft Office, Kronos, Onestaff, and Windows.
Effective positive verbal and written communication skills.
Ability to maintain confidentiality of patient and employee information.
Ability to maintain an organized work area and work independently within established guidelines with minimal supervision.
Ability to assess situations, consider alternatives, and choose an appropriate course of action.
Ability to remain calm, pleasant, and efficient under stress.
Ability to manage multiple priorities and meet required deadlines.

Responsibilities

Coordinate nursing and clerical staff scheduling and resolve time and attendance issues.
Oversee monthly schedules and daily staffing for Emergency Department nursing and clerical staff; coordinate schedule requests and time changes and plan for future staffing needs.
Perform timekeeping functions using ONESTAFF and Kronos in accordance with applicable policies and procedures.
Manage Nursing Resource functions, including exception-sheet data entry, tracking leaves of absence, terminations and transfers, and file management.
Use Emergency Department scheduling guidelines and maintain self-scheduling functions.
Coordinate daily staffing and prepare accurate shift assignment sheets.
Prepare reports and export operational data for Nurse Manager analysis.
Track employee PTO, FMLA, lateness, and absences; provide positive coaching and collaborate with the Nurse Manager on further disciplinary action.
Prepare monthly budget variance reports for paid hours and overtime and participate in annual personnel budget planning.
Use software required for Emergency Department services, including Microsoft Office, Windows, HIS, ED Tracker, Kronos, and Onestaff.
Maintain personnel files according to records-retention requirements and ensure documentation is available for JCAHO and state agencies.
Assist the Emergency Department Leadership team with updating and entering policies and procedures; maintain current forms and order sheets.
Track employee compliance with mandatory and other required education and notify the Nurse Manager or Clerical Supervisor of problem areas.
Communicate effectively across the Emergency Department and with other departments and hospital staff; work cooperatively and serve as a resource to physicians, management, clinical staff, and coworkers.
Maintain collaborative relationships with Emergency Department staff, ancillary services, and other hospital staff.
Respond to emergency situations within the scope of responsibility.
Provide administrative support, including filing, written or fax communications, and room scheduling; support the ED SDS and internship.
Answer telephone calls according to telephone etiquette standards.
Perform assigned work safely, follow departmental safety rules, and report unsafe activities, conditions, hazards, or violations to a supervisor promptly.
Perform other related duties as required.