CDOC Administrative Assistant III - Sterling

State of Colorado • Denver, CO

3d • Onsite

About The Position

The Colorado Department of Corrections is hiring an Administrative Assistant III at Sterling Correctional Facility. The role provides administrative and customer-service support, including responding to inquiries, handling records and personnel files, maintaining data and office systems, and preparing documents and correspondence. The position involves working directly with offenders in a prison environment and handling confidential information. The resulting eligibility list may also be used to fill future vacancies at this location.

Requirements

• Three years of relevant experience in an occupation related to the work assigned, or a combination of related education and/or relevant experience equivalent to three years.
• Ability to exercise self-control and work in stressful, potentially violent situations.
• Ability to remain alert, emotionally stable, mentally resilient under pressure, and observant throughout the shift.
• Tolerance for stress, confinement, and high-stakes interactions.
• Ability to read and comprehend English and communicate fluently in English verbally and in writing.
• Ability to create accessible documents and technical content using plain-language guidelines.
• Established proficiency in position-related office technologies, especially Microsoft Word, Excel, and PowerPoint.
• Ability to work directly with offenders in a prison environment.
• Exceptional interpersonal and customer-service skills; excellent written and oral communication skills.
• Ability to manage and input data efficiently, multitask, and demonstrate flexibility.
• Strong organizational, planning, and prioritization skills, with precise attention to detail.
• Must be a Colorado resident when applying.
• Must be at least 21 years old and possess a high school diploma or GED.
• Must possess and maintain a valid, non-restricted Colorado driver's license and meet state driving-record requirements; eligibility to drive a state-owned vehicle is subject to applicable criteria.
• Must have valid U.S. work authorization at the time of application; H-1B sponsorship is not available.
• Must have no felony convictions and meet the stated restrictions concerning prior sexual abuse or sexual misconduct involving offenders or residents.
• Must successfully complete all modules of the six-week Colorado Department of Corrections Basic Training, including reading comprehension, competency assessments, and written and practical defensive-tactics exams.
• Must be physically able to perform the specified defensive-tactics activities, including lifting arms, kicking, controlling or restraining a person, delivering blows, using a baton, kneeling and rising repeatedly, and demonstrating agility and limb strength.
• Must be able to see and hear to observe and respond to safety and security concerns; walk and climb stairs consistently; and work in situations involving assaultive behavior, physical control, or restraint.
• Must be able to work with people of different sexes, racial and ethnic groups, and with mentally ill or emotionally disturbed offenders, using tactful and congenial interpersonal skills.
• Must be able to communicate by talking, listening, or signaling.
• Must be able to work amid fluctuating noise and temperatures, potentially outdoors in inclement weather and in concrete-floor or wall settings.
• Must be willing and able to travel and work various shifts, including days, afternoons, and graveyards, on a rotating schedule.
• Must complete tuberculosis screening upon hire, pass a background investigation and drug test, and comply with random drug screening during employment.
• Job offers are contingent on successful medical screening confirming ability to perform the essential functions of the position.
• Applicants who are former state employees terminated for disciplinary reasons or who resigned in lieu of termination must disclose the circumstances and provide the requested information.

Nice To Haves

• Experience proofreading, editing, or creating documents.
• Experience supporting a program or work unit.
• Experience with data entry, checking, and verification.
• Experience with the National Crime Information Center (NCIC) and Colorado Crime Information Center (CCIC).
• Experience working with confidential information.
• Experience creating and maintaining budgets and budget reports.
• If qualifying through the education-and-experience substitution, one year of clerical experience is preferred.

Responsibilities

• Receive and screen inquiries, and ensure responses and follow-up are completed.
• Research information to resolve problems or concerns when the solution is unclear.
• Instruct customers on completing forms and documents.
• Distribute mail and information through mail, email, and fax to appropriate parties.
• Schedule meetings and administrative appointments, and take, transcribe, and distribute meeting minutes as requested.
• Communicate clearly with customers, co-workers, supervisors, and appointing authority.
• Create, compile, and maintain employee personnel files; preserve confidentiality and file documentation in electronic personnel files.
• Create, maintain, and track data using appropriate software.
• Verify adequate releases, gather information, and monitor file reviews requested by employees, supervisors, investigators, and attorneys.
• Scan and upload release documents into current files.
• Provide approved stakeholders with accurate employment verification information, including employment dates, salary, and work titles.
• Use Microsoft Word, Access, Excel, PowerPoint, DCIS, PCDCIS, and other computer programs to enter, track, and retrieve data.
• Establish, maintain, and update office record-keeping systems, tickler files, forms, internal logs, and reminder notices.
• Draft, prepare, edit, and publish correspondence, documents, and reports from written material or verbal instructions.
• Design and revise handouts, flyers, instructions, manuals, and other documents.
• Perform other duties as assigned.

Benefits

• Distinctive career advancement opportunities throughout the state system.
• PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus 401(k) and 457 plans.
• Medical and dental health plans.
• Short- and long-term disability coverage.
• Paid life insurance.
• 11 paid holidays per year, plus vacation and sick leave.
• Wellness program.
• Tuition reimbursement.
• Training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED