Administrative Assistant II - Health Department

Pima County•Tucson, AZ
•$18 - $24

About The Position

The Pima County Health Department is seeking an organized, professional, and motivated Administrative Assistant II to support daily operations, coordinate administrative functions, and facilitate communication within the department and with community partners. The role provides advanced administrative support in a fast-paced environment, coordinating office workflows, maintaining records and reports, assisting with scheduling, and supporting leadership and program staff. The successful candidate is dependable, collaborative, takes initiative, and is committed to high-quality service and supporting public health initiatives.

Requirements

  • Two years of experience performing secretarial or administrative tasks supporting a department, specialized program, or small business; relevant experience and/or education from an accredited college or university may be substituted.
  • Alternatively, one year of service with Pima County in an Administrative Assistant I position.
  • Valid driver license at the time of application and valid Arizona driver license at the time of appointment.
  • Successful applicant must pass a 39-month DOT Motor Vehicle Record review and receive Fleet Services' approval of the driving record.
  • A post-offer, pre-employment background screening is required, including verification of work history, education, and criminal conviction history.
  • Post-job-offer proof of immunization(s) and/or TB screening is required.
  • The position may require proof of vaccination or the ability to become fully vaccinated by the start date.
  • Qualifying education and experience must be documented in the Education and Work Experience sections of the application.

Nice To Haves

  • At least three years of administrative or office support experience in a healthcare, public health, or government setting.
  • Bilingual English/Spanish skills.
  • Experience with or knowledge of Microsoft Office Suite, electronic health record systems, and other database or scheduling platforms.

Responsibilities

  • Respond to the public and staff by providing general information about departmental or program activities.
  • Answer single- and multi-line telephones, route calls, and relay messages.
  • Resolve routine problems in person, by phone, and through correspondence with complainants.
  • Request specific information by telephone.
  • Check documents for completeness and accuracy and issue licenses and permits.
  • Type and word-process correspondence, reports, forms, contracts, requisitions, and claims.
  • Edit documents for grammar, punctuation, spelling, and format.
  • Code, confirm, enter, update, and retrieve data using automated filing systems.
  • Verify data accuracy, make required updates, additions, or deletions, and print reports.
  • Establish and maintain filing systems and retrieve documents as required.
  • Research document files and automated records for specific information.
  • Copy and distribute materials and act as key operator for a copy machine.
  • Read, screen, and direct mail and compose answers to routine correspondence.
  • Calculate fees, record payments, and balance routine accounts.
  • Operate office equipment, including computer terminals and personal computers, facsimile machines, photocopiers, and calculators.
  • Perform moderately complex word-processing activities, including preparing charts, graphs, and tables.
  • Transcribe correspondence, reports, and documents from dictating equipment.
  • Schedule and arrange meetings, conferences, interviews, and other appointments.
  • Train other staff members in office procedures and clerical activities.
  • Assign and review work of staff performing typing, filing, and other routine clerical activities.
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