Administrative Assistant II

Collin College•Frisco, TX

5d•Onsite

About The Position

Provide high-level administrative, operational, and organizational support to an academic/workforce division. The role supports efficient division and department processes, including accreditation activities, student admissions coordination, and budget tracking, while contributing to program success and positive institutional outcomes through customer service, data management, problem-solving, and communication. The position manages divisional or front-office operations and supports students and administrators in a fast-paced higher-education environment. It provides scheduling, reporting, document management, purchasing, event, meeting, and calendar support. The role also protects confidential records and information in accordance with FERPA, college core values, and Board Policy. This is a security-sensitive position subject to a criminal background check.

Requirements

Associate degree from an accredited institution and two years of administrative office experience, or an equivalent combination of training and experience.
Proficiency in Microsoft Office Suite, Adobe Acrobat, and organizational systems such as Workday, Modern Campus, Ad Astra, and OnBase.
Familiarity with office equipment, including printers, scanners, copiers, and telecommunication systems.
Knowledge of departmental, divisional, and college processes, procedures, and guidelines.
Organizational and proofreading skills.
Ability to multitask, work independently, and meet deadlines under pressure.
Ability to prepare reports using software and systems.
Ability to work effectively with others and maintain confidentiality.
Ability to use hardware and software effectively.
Customer service, relationship management, collaboration, problem-solving, creativity, and flexibility skills.
Ability to perform the position’s stated physical functions, including talking, hearing, seeing, grasping, occasional standing and walking, repetitive motions, and occasional stooping, kneeling, crouching, and reaching.
Candidates are subject to a criminal background check.

Nice To Haves

Bachelor’s degree from an accredited institution.
Equivalent qualifications may include a high school diploma or GED and four years of related office experience, or a bachelor’s degree and one year of related office experience.

Responsibilities

Manage divisional or front-office operations and provide outstanding customer service in a fast-paced higher-education environment.
Provide outcome-driven customer support to students and communicate effectively using verbal and written methods.
Assist with website updates as needed.
Prepare statistical reports using various systems and data-management techniques.
Maintain organized and accurate program, department, or division files using electronic or paper document-management strategies.
Support districtwide scheduling processes; generate reports and assist administration with course-schedule verification.
Develop and maintain schedules for continuing education courses as needed.
Support directors and associate deans with program admissions and accreditation activities.
Support budget processes and facilitate purchasing, including verifying vendor status, initiating purchases, tracking requisitions, coordinating delivery, verifying charges, and releasing payment.
Collaborate with others across the college district.
Plan and coordinate events and meetings, take minutes, and manage calendars.
Assist with leave and local travel forms, check requests, and other college forms as needed.
Provide backup to the assistant to the dean at the dean’s request.
Maintain confidentiality of records, files, and contact information in compliance with FERPA, college core values, and Board Policy.
Maintain professional competence using college resources as needed.
Perform other duties as assigned and comply with college policies, procedures, and Core Values.