Administrative Assistant II
About The Position
DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us. Employee Benefits: DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page. Review our Top 10 Tips for Success when Applying to State of Texas Jobs.
Requirements
- Experience answering phone lines
- Experience using Microsoft Office
- Knowledge of office and administrative procedures.
- Knowledge of correct grammar, word choice, sentence structure, spelling and punctuation.
- Knowledge of regulatory practices, principle and procedures.
- Skill in verbal and written communication with staff, stakeholders and the public.
- Skill in the use of personal computers, phone lines, including the use of Microsoft Office and the Internet.
- Ability to organize workload and projects and implement program goals and objectives.
- Ability to meet strict deadlines and work on multiple projects with rapidly changing priorities.
- Ability to maintain confidentiality of document, materials, and information.
- Ability to work independently with minimal supervision, evaluate situations and offer sound decisions in a timely manner.
- Ability to effectively coordinate work activities between teams, groups or units to complete projects.
- Ability to adhere to agency policies and procedures.
- Ability to work effectively and cooperatively with co-workers, teams, managers, the regulated community, the public, and professionals.
- Ability to train others.
Responsibilities
- Manage incoming phone lines and address customer inquiries concerning mail and general administrative operations.
- Coordinate, sort and distribute incoming mail, overnight and priority mail for the Radiation Section.
- Maintain tracking logs for overnight packages and resolve issues regarding lost or misplaced mail.
- Assist the billing team with file preparation, scanning and uploading documents to OnBase, and remittance list verification for new applications.
- Approve online payments and upload to OnBase.
- Support the billing manager with projects using VERSA, Excel and Word.
- Perform general office tasks such as preparing files and making copies of checks.
- Other duties as assigned include but are not limited to actively participating or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.
- Participates and maintains readiness for emergency deployment as a member of the Department’s and/or Radiation Emergency Response Team, during an exercise and in an actual emergency.
Benefits
- insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
