Administrative Assistant II - Hematology & Medical Oncology

Mount Sinai Health System•New York, NY

About The Position

The Administrative Assistant II manages clinical, administrative, and academic activities for physicians in the Division of Hematology/Medical Oncology. The role supports physicians’ day-to-day operations through calendar and meeting coordination, patient appointment scheduling, telephone support, and administrative liaison work involving purchasing, facilities, and operations. It also provides support to a principal investigator, including grant and research-related administrative tasks.

Requirements

  • Associate degree or equivalent combination of experience.
  • At least 4 years of related administrative or business experience.

Nice To Haves

  • Bachelor’s degree preferred.
  • Knowledge of office and administrative practices preferred.
  • Solid experience using Microsoft Office programs and software, including Epic, Cerner, and IDX, preferred.

Responsibilities

  • Schedule physician office visits, treatment visits, and procedures in relevant computer systems, including Cerner, EPIC, and Eagle, accurately and in a timely manner.
  • Obtain authorizations and referrals for physician visits, outpatient procedures, inpatient admissions, and diagnostic tests before services are provided.
  • Obtain records for new and established patients from referring physicians and outside facilities.
  • Assist with collecting and completing clinical information for disability and insurance matters and forms.
  • Arrange physicians’ travel and accommodations, prepare travel reimbursements, and complete expense reports.
  • Review materials submitted for the supervisor’s attention to ensure relevant data, authorizations, and information are included.
  • Liaise with other departments and external parties to accomplish objectives and complete projects or assignments.
  • Provide day-to-day administrative support to one or more physicians, maintain calendars, and coordinate meetings, including booking space, coordinating schedules, and confirming attendees.
  • Support the principal investigator, including assisting with grant applications, preparing Financial Conflict of Interest forms in the Mount Sinai system, and updating the PI’s biographical sketch.
  • Assist with manuscripts and presentations by preparing tables, text, and slides and conducting literature searches as needed.
  • Research, locate, and compile information for reports; assemble and categorize figures for calculations; prepare statistical reports; and prepare and monitor budgets, grant allocations, and accruals.
  • Plan and coordinate logistics for forums, conferences, seminars, meetings, and visiting professorships; help develop informational packets; and transcribe and distribute minutes.
  • Investigate, evaluate, and resolve typical administrative or operational problems affecting the work unit.
  • Screen and prioritize incoming mail, respond where appropriate, and distribute items requiring attention to the appropriate individuals.
  • Screen telephone calls, answer inquiries, and direct callers to the appropriate individuals.
  • Perform other related duties as assigned.
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