Medical Assistant II- Hematology Oncology, Concord

Mass General Brigham•Concord, MA

2d•Onsite

About The Position

The Medical Assistant II supports healthcare teams by providing clinical and non-clinical patient services under the direction of healthcare providers. The role includes direct patient interaction to support patient comfort, address concerns, and facilitate efficient care in collaboration with physicians, nurse practitioners, and nursing staff. This is an onsite, 40-hour-per-week day-shift position at 133 Old Road to Nine Acre Corner.

Requirements

High school diploma or equivalent required; experience cannot be substituted for a degree.
One to two years of direct medical assistant experience or work in the medical field required.
Strong interpersonal and communication skills.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Ability to comply with local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure and collect blood and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency with electronic health record systems and medical office software.
Ability to use logic and reasoning to evaluate alternative solutions, conclusions, or approaches to problems.
Ability to manage one's own time and the time of others.

Nice To Haves

Associate's degree in Medical Assisting.
Basic Life Support (BLS) certification.
National Certified Medical Assistant certification.

Responsibilities

Interview patients to obtain medical information and measure vital signs, weight, and height.
Escort patients to examination rooms and prepare necessary equipment for healthcare providers.
Record medical histories, vital statistics, test results, and other information in medical records.
Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
Act as a liaison with other departments and advocate for patients using a positive customer-service approach.
Collect blood, tissue, and other laboratory specimens; log and prepare specimens for testing.
Prepare examination rooms, keep them clean and orderly, and maintain stocked supplies.
Clean and sterilize instruments and dispose of contaminated supplies.
Support patient flow and schedule appointments.
Collaborate with physicians, nurse practitioners, and nursing staff to facilitate efficient care.