Administrative Assistant II, Supportive & Palliative Care at Elkton

ChristianaCare•Elkton, MD

1d•$23 - $34•Hybrid

About The Position

ChristianaCare Supportive & Palliative Care at Elkton is looking for a detail-oriented and adaptable Administrative Assistant II with strong organizational and technical skills who can work independently and is task-oriented. ChristianaCare Supportive & Palliative Care interdisciplinary palliative care team provides compassionate, patient-centered support to individuals living with serious or advanced chronic illnesses and their families. The team focuses on improving quality of life by managing pain and other symptoms, addressing emotional and spiritual needs, and promoting clear communication and coordinated care among patients, families, and healthcare providers. Palliative care also helps patients and their families navigate complex medical decisions by providing guidance on treatment options, care transitions, and available support services, including home care, skilled nursing, rehabilitation, and hospice. Through collaboration with physicians, specialists, and other care team members, ChristianaCare supports patients in understanding their conditions, communicating their care preferences, and making informed decisions aligned with their personal goals and quality of life. The Administrative Assistant II will provide comprehensive administrative and care coordination support to physicians and advanced practice clinicians within a large Supportive & Palliative Care practice, helping to meet the complex needs of patients and their families in a timely, compassionate, and accurate manner. The Administrative Assistant II will perform high-level clinical and administrative responsibilities, including coordinating patient care, managing communications, supporting scheduling and documentation needs, and working closely with the interdisciplinary palliative care team to ensure seamless coordination of services and continuity of care.

Requirements

GED or High School diploma required.
Four years progressively responsible clerical or administrative assistant experience.

Nice To Haves

Experience in medical office setting preferred.

Responsibilities

Provide comprehensive cardiac patient care coordination and clinical support in a fast-paced ambulatory setting.
Triage high-volume patient calls.
Review and communicate diagnostic and laboratory results.
Coordinate cardiac testing and procedures.
Facilitate preoperative cardiac risk assessments.
Manage medication prior authorizations.
Manage disability/FMLA documentation.
Prepare test orders in accordance with established clinical protocols.
Maintain accurate documentation in the electronic medical record.
Coordinate communication across multidisciplinary healthcare teams.
Ensure timely, patient-centered service while adapting to changing departmental needs.

Benefits

Comprehensive, First‑Day Health Coverage: medical, dental, vision, and life insurance.
Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
Low deductibles.
$0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers.
Unlimited urgent care visits at GoHealth facilities.
Generous Paid Time Off: 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
Tuition Reimbursement for Career Growth: up to $5,250 per year.
Grow Your Family with Confidence: advanced fertility care through Progyny, free maternity education and support, up to $5,000 in adoption assistance.
Paid Parental Leave: 12 weeks of paid parental leave to support your growing family, after one year of service.
Retirement Planning & Financial Well-Being: two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service.
Free financial coaching, counseling, and budgeting support.
Employee assistance program.