Administrative Assistant II – Program & Operations Support

Sarasota Memorial Health Care System • Siesta Key, FL

15h

About The Position

The Administrative Assistant II provides dedicated administrative, project, and operational support to the leadership of Volunteer Services and Gift Shop Operations. The role works directly with the Director of Volunteer Services and Gift Shop Operations Manager to advance departmental priorities and initiatives across multiple hospital campuses and Gift Shop locations.

The position focuses on program development, project coordination, operational improvement, reporting, and strategic administrative support. It takes ownership of assigned projects, coordinating research, planning, communication, documentation, and follow-through. It also contributes to developing, implementing, and evaluating new programs and service opportunities, and provides analytical and administrative support for budgets, reporting, financial processes, and operational improvements. The role helps identify and implement technology solutions to improve efficiency, accuracy, and consistency.

Although the general Administrative Assistant II description includes office support and clerical duties, this position does not primarily perform traditional functions such as calendar management, routine meeting scheduling, or general clerical support. It does not independently supervise employees or volunteers, manage daily volunteer assignments or front-line service delivery, or handle routine volunteer scheduling and onboarding. Project-specific support for recruitment, onboarding initiatives, or new program launches may be assigned in connection with departmental growth or expansion.

The position receives direction and establishes priorities through the Director of Volunteer Services and Gift Shop Operations Manager. It collaborates with Program Specialists and other departmental personnel but is not an operational subordinate within their reporting structures. Employment screening includes background screening through the Florida Care Provider Background Screening Clearinghouse for individuals providing care to vulnerable populations.

Requirements

• Three years of general office or administrative experience.
• High school diploma, GED, or certificate.
• Background screening through the Florida Care Provider Background Screening Clearinghouse is required for individuals providing care to vulnerable populations.

Nice To Haves

• Ability to work independently and shift priorities flexibly.
• Ability to coordinate multiple tasks in a fast-paced environment.
• Professional verbal and written communication skills, strong interpersonal skills, and customer service skills.
• Demonstrated competency in commonly used computer applications and office equipment, including Intranet and Internet.
• Professional secretary certification (CPS) or an associate degree.

Responsibilities

• Provide dedicated administrative, project, and operational support to the leadership of Volunteer Services and Gift Shop Operations.
• Advance departmental priorities and initiatives in collaboration with the Director of Volunteer Services and Gift Shop Operations Manager.
• Own assigned projects, coordinating research, planning, communication, documentation, and follow-through.
• Support initiatives and operational improvements affecting multiple hospital campuses and Gift Shop locations.
• Contribute to the development, implementation, and evaluation of new programs and service opportunities.
• Provide analytical and administrative support for departmental budgets, reporting, financial processes, and operational improvements.
• Identify and help implement technology solutions that improve efficiency, accuracy, and consistency across departmental functions.
• Provide project-specific support for recruitment, onboarding initiatives, or new program launches when related to departmental growth or expansion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED