Administrative Assistant II

Inland Empire Health Plan•Rancho Cucamonga, CA

6d•$24 - $31•Hybrid

About The Position

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! The Administrative Assistant II is responsible for supporting department Senior Leadership in completing projects and generally coordinating the daily functions as they relate to Senior Leadership's responsibility for overall health plan administration. This position exercises discretion and independent judgment in matters of importance. Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Requirements

Three (3) or more years of relevant work experience
Demonstrate superior interpersonal and administrative skills commensurate with years of experience
High School Diploma or GED required
Demonstrated proficiency in Microsoft products: Word, Excel, Power Point, and Access, sufficient for use in all aspects of an office environment
A minimum requirement of 55-60 wpm (as tested by IEHP)
Excellent interpersonal and communication skills
Ability to establish and maintain effective working relationships both within and outside of the organization
A wide degree of creativity and latitude is expected
Extremely organized, with sharp attention to detail
Strong work ethic and possess a willingness and ability to learn

Responsibilities

Perform a broad range of administrative duties for the department's Senior Leadership, use initiative and judgment in handling sensitive and confidential details.
Exercise independent judgment and discretion in such tasks as scheduling appointments, receive and screen visitors and telephone calls.
Rely on experience and judgment to plan and accomplish goals.
Maintain and control confidential files and records, prepare all required reports and correspondence.
Maintain appointment schedule, distribute all directed correspondence, and establish priorities with Senior Director on a daily basis.
Develop and maintain an appropriate system for electronic filing key documents and presentations.
Exercise considerable discretion and finesse in dealing with contacts to effectively carry out the internal and external relationship of the Senior Director office.
Maintain a positive and professional attitude at all times, act as a model for others to emulate.
Work with other AA’s to organize joint projects and meetings as necessary.
Perform any other duties as required to ensure Health Plan operations and department business needs are successful.