Administrative Assistant II

PNC•Pittsburgh, PA

28d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Administrative Assistant II within PNC's Technology organization, you will be based in Pittsburgh, PA. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. MS Copilot and Claude Cowork experience are preferred. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Calendar Management
Calendar Organization
Office Administration
Organizing
Presentation Development
Prioritization
Researching
Travel Coordination
Travel Management
Accuracy and Attention to Detail
Confidentiality
Desktop Tools
Effective Communications
Flexibility and Adaptability
Office Administration
Typically requires 4+ years of related business or functional experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Associates
No Required Certification(s)
No Required License(s)

Nice To Haves

MS Copilot and Claude Cowork experience are preferred.

Responsibilities

Performs diverse, tactical, and confidential administrative support functions for managers generally considered to be Business Unit Group Managers II to facilitate the efficient operation of the organization.
Provides administrative support by performing functions using supplied office equipment and/or software; responding to routine correspondence; preparing letters and memoranda for the manager's review; scheduling appointments; coordinating meetings and travel arrangements.
Prepares reports/presentation by gathering and summarizing data, preparing graphics and spreadsheets.
Contributes to budgetary process by monitoring expenditures and researching budget variances.
Provides administrative support by organizing and expediting the flow of work through the manager's office; communicating assignments and instructions from the manager, and obtaining information and initiating follow-up, as required.
Provides support by screening and routing mail, visitors, and telephone calls; responding to requests for information by researching the issues, gathering data and providing information when appropriate.
Facilitates the work of the manager by establishing, organizing, maintaining files, records, and other related materials, as required.
Contributes to the efficiency of the operation performing other related duties as assigned.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.