Administrative Assistant II

CNA • Sioux Falls, SD

16h • Hybrid

About The Position

Under general supervision, performs complex administrative support on day-to-day operational matters for CNA Surety. Interacts and resolves issues which may be sensitive and confidential in nature. Collaborates with others, acting as a liaison between management and other business units. CNA seeks to offer a comprehensive and competitive benefits package to its employees that helps them and their family members achieve their physical, financial, emotional, and social wellbeing goals.

Requirements

• Typically a minimum of four years of strong administrative experience.
• Excellent written and verbal communication skills including professional phone etiquette.
• Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.
• Strong computer skills including Microsoft Office suite and other business-related software systems; willingness to learn and adapt to new technology rollouts.
• Excellent organizational skills including ability to prioritize and coordinate multiple tasks.

Nice To Haves

• Some college with coursework in Marketing, Business, Accounting, etc. is desirable.
• Overall general knowledge of the insurance industry and the business units is a plus.

Responsibilities

• Assists management in the coordination of organizational administration activities which may include performance reviews, cost center updates, customer issues, etc., and within scope of authority, resolves problems and issues independently and proactively.
• Drafts, prepares, and distributes correspondence, memos, and other documents and reports, which require the use of office technologies and software applications.
• Collaborates with internal and external contacts regarding business unit administration issues and concerns.
• Schedules and coordinates meetings, conferences, travel arrangements and updates group or manager's business calendars as needed.
• Prepares, processes, and may submit reports with a sense of urgency.
• May train staff or management on other administrative processes.
• May lead, mentor, and train other staff.
• May establish and maintain official documents and records in appropriate files.
• May assist management in special projects.
• May attend meetings, seminars, etc., and record notes or provide information as needed.
• May back up other Administrative Assistants, and may provide administrative assistance to other functional areas.

Benefits

• Comprehensive and competitive benefits package
• Helps employees and their family members achieve their physical, financial, emotional, and social wellbeing goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree