Administrative Assistant II - IT

Little Creek Casino Resort•Shelton, WA

About The Position

The Level II Administrative Assistant provides administrative and operational support to the Information Technology (IT) Department in a fast-paced technical environment. The role requires strong organizational skills, attention to detail, effective communication, follow-through, discretion, and the ability to manage multiple priorities. It performs all Level I duties, including general office support, recordkeeping, correspondence, scheduling, payroll processing, and supply and equipment ordering, as well as complex administrative support. Level II responsibilities include interpreting organizational policy and assisting departments with compliance; drafting policies, procedures, and correspondence; responding to information requests; coordinating meetings and travel; tracking attendance and reporting issues to the manager; and compiling statistical reports. The role supports compliance with internal controls, the Tribal-State Compact, and Tribal Gaming Commission regulations. It may supervise or guide lower-level staff.

Requirements

  • High school diploma or GED.
  • Five years of experience and training in an administrative-related position, or a combination of education and experience.
  • General understanding of IT operations, including computer hardware, software applications, troubleshooting basics, and common technology-related terminology.
  • Proficiency with Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Paylocity, and the ability to work with department-specific systems and applications.
  • Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to present information effectively and respond to questions from managers, clients, customers, and the public.
  • Ability to perform basic arithmetic, calculate rates, ratios, and percentages, and draw and interpret bar graphs.
  • Ability to solve practical problems, handle situations with limited standardization, and interpret written, oral, diagram, or schedule-form instructions.
  • Class III Gaming License issued by the Squaxin Island Gaming Commission.
  • May require department-specific licenses and registrations.

Nice To Haves

  • Higher-level education.

Responsibilities

  • Perform all Level I administrative duties, including answering and routing calls, supporting day-to-day administrative needs, preparing correspondence, and coordinating with other departments.
  • Maintain employee and departmental records, correspondence files, electronic and hard-copy filing systems, calendars, inventory records, and records of personnel actions and performance documentation.
  • Greet visitors, route incoming correspondence, make copies, prepare outgoing mail, and perform clerical duties such as photocopying, faxing, mailing, scanning, and filing.
  • Order office supplies, operational equipment, professional services, and uniforms; track order progress and results.
  • Process biweekly payroll and initiate appropriate adjustments.
  • Schedule appointments and maintain the department's master calendar.
  • Record minutes of staff meetings and maintain accurate, confidential, and thorough departmental records and reports.
  • Provide complex administrative support to the department.
  • Interpret organizational policy and assist departments with compliance.
  • Draft and type departmental policies, procedures, and correspondence for the department and/or Manager.
  • Respond to information requests from other departments and the public.
  • Coordinate meetings and conferences and arrange travel schedules and reservations for the department and/or Manager.
  • Track attendance and report issues to the manager, including possible disciplinary matters.
  • Gather data and compile and type statistical reports.
  • Support internal control and Tribal-State Compact compliance for Casino Operations and ensure compliance with Tribal Gaming Commission regulations.
  • Know property events, attend mandatory meetings and training, maintain confidentiality, and display sensitivity to Native American culture.
  • Operate within applicable Human Resource Policies, departmental policies, and other regulations.
  • May supervise or guide lower-level staff and perform other assigned duties.
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