Administrative Assistant II
About The Position
This administrative assistant position is primarily for swing shifts (3p-11:30p) & day shifts (7a-3:30p), and provides critical continuity of central intake workflow processes assisting providers with triaging psychiatric referrals, maintaining Herrick census, coordinating care with the Behavioral Health Transfer Center (BHTC), both Ashby, Summit ERs and medical floors to Herrick hospital and scheduling MPI substance use appointments. This position provides a variety of professional clerical and administrative support to a director level leader. Applies established guidelines and precedents to complete a variety of routine projects, prioritize information and requests. Coordinates with internal and external constituents to manage responsibilities and projects of department-wide scope. May be exposed to confidential and sensitive information.
Requirements
- HS Diploma: High School Diploma or General Education Diploma (GED)
- 1-year recent relevant experience
- Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines
- Basic knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), EPIC, and related information systems
- Interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form
- Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines
- Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
- Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options
- Ensure the privacy of each patient’s protected health information (PHI)
- Build collaborates relationships with peers and other staff members to achieve departmental and corporate objectives
Responsibilities
- Assisting providers with triaging psychiatric referrals
- Maintaining Herrick census
- Coordinating care with the Behavioral Health Transfer Center (BHTC), both Ashby, Summit ERs and medical floors to Herrick hospital
- Scheduling MPI substance use appointments
- Providing a variety of professional clerical and administrative support to a director level leader
- Applying established guidelines and precedents to complete a variety of routine projects
- Prioritizing information and requests
- Coordinating with internal and external constituents to manage responsibilities and projects of department-wide scope
Benefits
- Eligible positions also include a comprehensive benefits package.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
