ADMINISTRATIVE ASSISTANT II - 41500148

State of FloridaTallahassee, FL
$34,760 - $42,839Onsite

About The Position

The Florida Gaming Control Commission is responsible for exercising all regulatory and executive powers of the state with respect to legal gaming, including pari-mutuel wagering, cardrooms, slot machine facilities, oversight of gaming compacts, and other forms of gambling authorized by state law, excluding the Lottery, as well as directly enforcing Florida’s gaming laws and combatting illegal gambling activities. The agency is overseen by five Commissioners who are appointed by the Governor, with Commissioners appointing an Executive Director who leads a team of nearly 200 staff members. The mission of the Florida Gaming Control Commission is to preserve and protect the integrity of gaming activities through fair regulation, licensing, effective criminal investigation, and enforcement. The Commission offers a supportive work environment that fosters growth and collaboration.

Requirements

  • Knowledge of administrative principles and practices, filing, telephone techniques, and office equipment.
  • Knowledge of standard English usage, spelling, grammar, punctuation, proofreading and effective communication.
  • Ability to use available technology to perform duties including computer software, hardware and data systems, including Microsoft Office computer software programs.
  • Ability to collect, evaluate, and analyze data relating to administrative functions.
  • Ability to prepare correspondence and administrative reports.
  • Ability to plan, organize, and coordinate daily work assignments.
  • Ability to establish and maintain effective working relationships with others.
  • Three (3) years of administrative or clerical experience in an office setting; or An associate’s degree from an accredited college or university and one year of administrative or clerical experience in an office setting.

Nice To Haves

  • Individuals fluent in both English and Spanish.
  • Individuals using VersaReg and OnBase software, or similar programs.
  • Individuals with experience scanning and indexing electronic documents into workflow queues or with experience processing fingerprint cards for electronic submission to FDLE and retrieving criminal history results.

Responsibilities

  • Provides administrative support to the Office of Operations
  • Assists in answering the main telephone switchboard for the unit, providing assistance to callers with information relating to pari-mutuel licensing
  • Responsible for receiving and distributing incoming mail, faxes, and cash batches. Responsible for verifying all incoming monies, creating a check log and stamping checks and money orders
  • Assists with escalations, smartsheet, and licensing information requests
  • Handles the scanning of applications and supporting documents into the division’s imaging database, utilizing OnBase and Versa Regulation systems, ensuring quality control and timely entry into the Unit’s workflow queues
  • Completes data entry and scanning of fingerprint cards for electronic submission to FDLE. Assists with retrieving fingerprint results as needed
  • Reconciles the monthly invoices from the Florida Department of Law Enforcement
  • Assists in maintaining the license control filing system
  • Assists with special projects assigned by the Chief of Operations and/or the Licensing Administrator

Benefits

  • Low premium health, dental, vision, life, and supplemental coverage options!
  • Paid personal time that includes annual leave, sick leave, nine paid holidays, and one personal holiday!
  • Paid administrative leave for mentoring, volunteering, voting, and more!
  • Family planning support that includes adoption benefits and paid/unpaid leave options for family and medical responsibilities!
  • Retirement plans that include employer contributions (For more information, visit www.myfrs.com)!
  • Deferred compensation plans!
  • FREE basic life insurance plus additional options for you, your spouse, and children!
  • Flexible Spending Accounts!
  • Tuition waivers!
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