Administrative Assistant I - Interpretation Services, Full-Time, Days

Northwestern Memorial Healthcare•Chicago, IL

About The Position

The Administrative Assistant I supports the efficient and effective operation of department activities by performing clerical and secretarial duties under the direction of the Department Manager. The role reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, relevant policies, procedures, guidelines, and regulatory and accreditation standards. The position supports Interpretation Services and requires accurate, timely handling of confidential correspondence and communications, office and calendar coordination, and interaction with departments, employees, vendors, and physicians.

Requirements

  • High school diploma or equivalent.
  • At least one year of secretarial or related experience.
  • Strong Microsoft Office skills.
  • Excellent organizational, communication, and interpersonal skills.
  • Ability to follow directions independently.

Nice To Haves

  • Advanced degree or certificate in secretarial administration.
  • Three to five years of secretarial experience.
  • Healthcare experience.

Responsibilities

  • Compose and type confidential correspondence, memos, and minutes accurately and promptly from dictation, transcription, shorthand, or rough drafts.
  • Manage telephone operations by answering, screening, and directing calls.
  • Receive, screen, distribute, and file incoming correspondence and other mail.
  • Maintain adequate inventory of office supplies and printed forms.
  • Provide calendar management for the Department Manager; schedule meetings and meeting rooms, arrange catering, confirm attendance, and help prepare and distribute materials.
  • Use Microsoft Office applications to design and lay out presentations and reports.
  • Communicate verbally and in writing with departments, employees, vendors, and physicians, and serve as a liaison for the Department Manager to foster working relationships.
  • Follow organizational policies, procedures, guidelines, and regulatory and accreditation standards.

Benefits

  • Tuition reimbursement.
  • Loan forgiveness.
  • 401(k) matching.
  • Lifecycle benefits.
  • A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
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