Administrative Assistant I

Entergy • Beaumont, TX

2d • Onsite

About The Position

This role involves providing computer clerical support for a department under minimal supervision. The Administrative Assistant I will be responsible for creating and maintaining files, records, reports, maps, and charts. The position requires effective communication and professionalism, especially during stressful situations with internal and external customers. The role also includes assisting with special projects, including those involving sensitive and confidential data, and providing support during outage restorations, both scheduled and unscheduled. The individual will learn company policies, procedures, and departmental responsibilities, and may be required to train personnel on departmental functions and policies. This position involves independent decision-making and checking the work of others.

Requirements

• High school diploma or equivalent required
• General knowledge of clerical work and familiarity with all phases of work
• Some knowledge of utility operations practices and regulations
• Good verbal and written communication skills
• Proficient in use of company computer programs and terminal applications
• Good analytical skills
• Ability to work under stressful conditions
• Knowledge of company organizational operations to which assigned
• Qualify for vehicle operator’s license

Nice To Haves

• Be energetic and alert
• Be willing and able to work under unusual surroundings, as well as the normal working conditions pertaining to this job
• Be willing and able to receive and execute orders and instructions in such a manner as to inspire respect of associates
• Be neat, clean and orderly in work and person
• Be willing and able to attend and take part in safety meetings
• Have temperament suited to work of a routine and confining nature and be willing and able to work in harmony with other employees
• Understand importance of always rendering and maintaining first class, courteous service to all customers
• Understand the importance of treating as confidential certain items handled and have ability to recognize such items
• Must possess good judgment and have the desire to work with people
• Must be alert, aggressive, tactful, resourceful, cooperative, and demonstrate initiative for coordinating department in absence of management

Responsibilities

• Perform all phases of computer clerical support for department to which assigned
• Create and maintain files, records, reports, maps, charts, etc.
• Communicate effectively and maintain professionalism during stressful conditions when dealing with internal and external customers
• Create and assist with special projects including but not limited to sensitive and confidential data
• Provide support for outage restorations during scheduled and non-scheduled hours as required
• Learn company’s policies, procedures and responsibilities of department to which assigned
• Train personnel regarding departmental functions and policies
• Use independent decision-making
• Check the work of others

Benefits

• As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED