Administrative Assistant I

Lutheran Services Florida • Crestview, FL

4d • Onsite

About The Position

The Administrative Assistant I provides administrative and program support for the Child Welfare Management Organization Program. This role is crucial in organizing and maintaining accurate documentation for client files and related documents, drafting correspondence, and ensuring smooth office operations. The position also involves answering phone calls, monitoring program documents, preparing mailing lists, and participating in case plan conferences and required trainings. The Administrative Assistant I is responsible for the maintenance of file storage and other work areas, and performs all other duties as assigned.

Requirements

• Must possess a high school diploma or GED.
• Must have extensive knowledge of Windows applications, such as Microsoft Word & Excel.
• Must be able to type 45 words per minute.
• Must be able to set up and maintain extensive filing system.
• Must have knowledge of general office operating procedures.
• Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Nice To Haves

• Progressively responsible administrative and clerical support experience in a professional office.

Responsibilities

• Organize and maintain accurate documentation for CMO program client files and related documents.
• Provide administrative support for CMO program including, but not limited to, drafting correspondence, copy, scan, fax, mail and file.
• Answer phone calls properly and promptly; record and forward messages or assist in referrals, when appropriate.
• Monitor and track program documents within the program service area.
• Prepare and maintain program mailing lists in the database system.
• Prepare, organize and close client file folders for clients.
• Participate in Case Plan Conference by editing draft of case plan according to the direction of legal and case management staff.
• Participate in In-Service training, staff meetings and other required trainings.
• Responsibility for maintenance of file storage or other work area.
• Provide document filing, file storage, and file retrieval services for all CMO program staff.
• Secretarial and administrative support to all program staff.
• Effective working relationship with staff members.
• Adhere to LSF Personnel policies and procedures.

Benefits

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED