Administrative Assistant I (7270)

Lutheran Services Florida • Fort Myers, FL

2d • Onsite

About The Position

Lutheran Services Florida (LSF) is seeking a talented Administrative Assistant I who wants to make an impact in the lives of others. The Administrative Assistant I provides administrative and program support for the Child Welfare Management Organization (CMO) Program. This role is crucial for maintaining accurate documentation, supporting program staff, and ensuring the smooth operation of the CMO program.

Requirements

• Must possess a high school diploma or GED.
• Extensive knowledge of Windows applications, such as Microsoft Word & Excel.
• Must be able to type 45 words per minute.
• Must be able to set up and maintain an extensive filing system.
• Must have knowledge of general office operating procedures.
• Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
• Must be able to work in a fast-paced environment.
• Use of telephone and computer for long periods of time.
• Must be able and willing to present a professional image over the telephone and in person.

Nice To Haves

• Progressively responsible administrative and clerical support experience in a professional office.

Responsibilities

• Organize and maintain accurate documentation for CMO program client files and related documents.
• Provide administrative support for the CMO program including drafting correspondence, copying, scanning, faxing, mailing, and filing.
• Answer phone calls properly and promptly; record and forward messages or assist in referrals, when appropriate.
• Monitor and track program documents within the program service area.
• Prepare and maintain program mailing lists in the database system.
• Prepare, organize, and close client file folders for clients.
• Participate in Case Plan Conference by editing draft of case plan according to the direction of legal and case management staff.
• Participate in In-Service training, staff meetings, and other required trainings.
• Responsibility for maintenance of file storage or other work area.
• Perform all other duties as assigned.
• Provide document filing, file storage, and file retrieval services for all CMO program staff.
• Provide secretarial and administrative support to all program staff.
• Maintain an effective working relationship with staff members.
• Adhere to LSF Personnel policies and procedures.

Benefits

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED