Administrative Assistant I (Outpatient Mental Health Center)

Sheppard Pratt • Baltimore, MD

1d • Onsite

About The Position

This role is for an Administrative Assistant I in an Outpatient Mental Health Center. The position involves direct client interaction, managing appointments, maintaining medical records, and supporting administrative functions within a fast-paced healthcare environment. The ideal candidate will be a team player with strong computer skills and a commitment to client confidentiality.

Requirements

• High school diploma is required.
• Previous experience and aptitude with computer systems and data software such as an Electronic Health Record.
• Ability to maintain and protect client confidentiality and privacy is essential.
• Ability to multi-task in a high volume, extremely fast-paced health care business environment.
• Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic.

Nice To Haves

• An Associates Degree in business administration or related field is preferred.
• Previous experience in a health care setting is preferred but not required.

Responsibilities

• Receive clinic clients and collect co-payments.
• Receive and route telephone calls.
• Schedule client follow-up appointments.
• Maintain client medical records (EHR) in good order.
• File client information.
• Process client and other administrative paperwork.
• Assist with the maintenance of clinic electronic health records.
• Maintain clinic facilities for optimal and secure functioning.
• Provide backup assistance to other administrative staff as warranted.

Benefits

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)
• Generous mileage reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED