Guest Services - Administrative Assistant

Jordan Valley Water Conservancy District•West Jordan, UT

16h•Onsite

About The Position

Jordan Valley Water Conservancy District is seeking an Administrative Assistant I / Receptionist - Guest Services to serve as a friendly and knowledgeable first point of contact for visitors to the Garden and Education Center. In this role, you will welcome guests, answer phone calls and emails, provide information about the Garden, conservation programs, plants, landscaping, and irrigation practices, and help ensure every visitor has a positive experience. This position is ideal for someone who enjoys working with the public, staying organized in a busy environment, and supporting programs that promote conservation, horticulture, and beautiful, sustainable landscapes. The Administrative Assistant I / Receptionist - Guest Services also supports daily Education Center operations, assists with classroom and rental scheduling, maintains reception displays and seasonal flowerpots, tracks Garden visitation data, helps with clerical tasks, and trains temporary Guest Services Assistants on standard procedures. The successful candidate will be courteous, professional, detail-oriented, and comfortable balancing phone calls, visitor questions, administrative tasks, and occasional event support. A general knowledge of common plants, irrigation, and landscape practices is important, along with strong communication skills and a commitment to excellent guest service.

Requirements

High school diploma or equivalent.
At least one year of experience in guest services, conservation, horticulture, or a related field.
General knowledge of common plants, irrigation, and landscape practices.
Strong communication skills.
Commitment to excellent guest service.
Courteous, professional, and detail-oriented.
Comfortable balancing phone calls, visitor questions, administrative tasks, and occasional event support.
Ability to consent to a background check and drug screening.

Nice To Haves

Enjoy helping people.
Enjoy creating welcoming spaces.
Interest in plants, conservation, and water-wise landscapes.

Responsibilities

Serve as a friendly and knowledgeable first point of contact for visitors.
Welcome guests, answer phone calls and emails.
Provide information about the Garden, conservation programs, plants, landscaping, and irrigation practices.
Ensure every visitor has a positive experience.
Support daily Education Center operations.
Assist with classroom and rental scheduling.
Maintain reception displays and seasonal flowerpots.
Track Garden visitation data.
Help with clerical tasks.
Train temporary Guest Services Assistants on standard procedures.
Provide occasional event support.