Administrative Assistant, Facilities

Cape Fear Community College•Wilmington - Downtown Campus, NC

1d•Onsite

About The Position

Performs a variety of general coordination and administrative tasks in support of the Maintenance Department. Coordinates the purchase of service contracts and manages billing from a large array of service vendors and repair contractors. Assists in the purchase of maintenance supplies and materials. Occasional assistance with coordination of service calls required. Manages purchasing, vendor insurance, vendor invoices, contract and document workflow for the department. Maintains technical records for the department. Manages departmental documentation needs independently. Assists with and coordinates supply chain and uniform programs.

Requirements

Knowledge of English usage, spelling, grammar and punctuation.
Knowledge of modern office procedures, methods and computer equipment, web-based services, shared online documents, PDF editing.
Knowledge of basic mathematical principles.
Knowledge of responding to routine inquiries and requests for information.
Ability to maintain effective audio-visual discrimination and perception needed for making observations, reading and writing, communicating with others, operating assigned equipment, and handling varied tasks simultaneously.
Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include standing or sitting for extended periods of time, operating assigned equipment, handling varied tasks simultaneously, bending, stooping, climbing, or lifting up to 50 pounds.
Ability to maintain mental capacity, which allows the capability of making sound decisions, responding to questions, and demonstrating intellectual capabilities.
Equivalent to completion of the twelfth grade supplemented by specialized secretarial and clerical training.
Two years of responsible secretarial or clerical experience.

Nice To Haves

Prior work with a college or other large organization in a similar role, handling multiple services and vendors.
Prior work with bookkeeping.
Secretarial experience in facilities, operations, architectural, engineering or construction service preferred.
An associate’s degree in the secretarial field is desirable but not required.

Responsibilities

Ability to follow, understand and improve on established procedures for all tasks.
Ability to retain and act on information from calls, emails, chats with thorough follow up and accuracy.
Ability to initiate and process purchase requisitions accurately while complying with the purchasing policies and procedures of both Cape Fear Community College and the NC Division of Purchase and Contract.
Confer with vendors to obtain product or service information such as price, availability and delivery schedule.
Ability to review departmental P-Card transactions via Works Application; Bank of America’s web-based electronic card payment management service.
Type or word process a variety of documents; prepare copies of documents; distribute information.
Verify and review forms for completeness and conformance with established regulations and procedures; update and maintain files; collect and process appropriate information.
Coordinate calls to the maintenance department; answer phones; convey telephone messages; respond to requests and inquiries from faculty and staff; provide routine information and give directions; schedule appointments, and deliver quality customer service.
Program phones for voice messaging and forwarding.
Participate in the maintenance departmental files, records and other data; gather and compile the required information as necessary; sort and file documents and records according to standard policies and procedures; input various information into computer via spreadsheets, shared documents and various college web sites; download, print, sort and file materials as appropriate.
Perform related duties and responsibilities as required.