Administrative Assistant- Facilities

Advocates • Framingham, MA

13h

About The Position

The Administrative Assistant is responsible for performing all administrative and daily office functions for the Facilities department. This position provides administrative support to all team members and has reporting functions across the department. At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We're a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of every employee and are committed to fostering a supportive, welcoming culture where people can learn, grow, and make a meaningful impact.

Requirements

• High school diploma or GED and 1-2 years experience in an administrative assistant role.
• Ability to multi-task and work in a fast-paced environment.
• Must be highly organized with strong attention to detail and accuracy.
• Must be able to perform each essential duty satisfactorily.
• Demonstrated understanding of and competence in serving diverse populations.
• Experience with database entry, maintenance and report production.
• Must be highly proficient with Microsoft Word, Microsoft Excel, and Microsoft Outlook
• Ability to use office equipment such as scanner, digital camera, copier, printer and fax.
• Ability to maintain professional, pleasant, and helpful demeanor at all times.
• Must hold a valid drivers’ license.
• Must have access to an operational and insured vehicle and be willing to use it for work related tasks as requested.

Responsibilities

• Handles voicemail and e-mail forwarded from direct managers.
• Reads and routes incoming mail.
• Perform clerical duties for the department, such as typing, filing, answering phones, copying, faxing, and mailing.
• Maintain Facilities databases, to include scanning in documents and assigning work orders to field staff, track completion of work, and communication work status updates to partner service and support departments.
• Process all invoices; track costs and maintain copies of invoices and check requests
• Track, monitor and order all department supplies and equipment including cell phones, tablets, computers, etc. Arrange for repair and replacement as needed.
• Assist with agency vehicle fleet management to ensure maintenance is performed.
• Attends and actively participates in supervision and staff meetings.
• Ensure that clients are treated with dignity and respect in accordance with Advocates’ Human Rights policies and the Advocates Way Philosophy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED