Administrative Assistant Behavioral Health

MONARCH•Raleigh, NC

2d•Onsite

About The Position

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Since 1958, Monarch has been about helping others and improving lives. Our caring, supportive team of professionals provides services that help people thrive. If you’re looking for a career with purpose, we have a place for you at Monarch. We see the possibilities that exist for people living with mental illness, substance use disorders, intellectual and developmental disabilities and traumatic brain injuries and we help others see them as well. At Monarch, you’ll see the impact of your work every day when a man with a disability achieves his dream of finding a job, when a woman struggling with addiction walks into treatment for the first time or when a child facing a mental health crisis finds comfort and support. You can make a difference. Join us today! Monarch is nationally accredited by The Joint Commission and committed to providing the highest quality health care for the people we support.

Requirements

High School Diploma (Required)
Clerical Experience

Responsibilities

Maintain and keep orderly and up-to-date files in relation to Behavioral Health Services such as committee minutes, actions, procedures, correspondence, personnel, payroll, program participants, finances, mailing lists, forms, agency directory, etc.
Complete reports, assessments, and paperwork as required or requested.
Ensure all records meet standards, regulations, policies and procedures.
Coordinate preparation, and/or typing, of programmatic material, reports, meeting minutes, staff evaluations, mailings, and correspondence, etc.. as required or requested.
Demonstrate knowledge of statutes, regulations and policies of governing areas in which job responsibilities are performed.
Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.
Assist in front desk/medical records responsibilities: greet visitors, check people in and out for appointments, take payments, schedule appointments, pull charts, perform medical record filing, audit medical records.
Ensure professional and courteous communications via telephone, fax, face-to-face, correspondence and any other method of communication used with all people served and agency stakeholders.
Serve as support and act as informational liaison to employees, related professionals, visitors, and people served reporting the key issues to appropriate management staff.
Create files and labels. File all requested paperwork in appropriate files as assigned.
Maintain trainings as required and requested.
Demonstrate knowledge of emergency procedures and assist in crisis situations.
Demonstrate knowledge of and comply with all agency policies and procedures.
Complete all other relevant responsibilities as assigned by the supervisor.
Driving and travel may be required.