Administrative Assistant 3 - Admissions & Records

Great Basin College•Elko, NV
•Onsite

About The Position

Great Basin College is recruiting a full-time Administrative Assistant 3 for Admissions and Records in Elko, Nevada. The position interprets NSHE and Great Basin College Nevada Residency policy and processes applications for student residency reclassification. It also handles residency and high school audits, maintains system-wide residency service indicators, and uses PeopleSoft to establish and maintain student communications. The role articulates and posts transfer credit from official NSHE transcripts, maintains a system for incoming official transcripts, processes transcripts through the OnBase workflow system, and manages external organizational IDs within Great Basin College. The Administrative Assistant 3 also supports the Office of the Registrar’s front desk, responds to students, staff, and faculty, assists students with enrollment issues, maintains student records, and assists with class scheduling. Other duties may be assigned. The typical schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., subject to change based on organizational needs.

Requirements

  • High school graduation or equivalent education and three years of progressively responsible relevant work experience, including experience in at least one of these areas: maintaining complex records and files; public/customer relations involving explanation of detailed policies, regulations, and requirements; preparing and processing financial and statistical documents; or assisting staff and management with projects and activities.
  • Alternatively, one year of experience as an Administrative Assistant II in Nevada State service.
  • An equivalent combination of education and experience may be considered.
  • Submit a resume/CV, cover letter, and contact information for three supervisory references.

Nice To Haves

  • Customer service experience.
  • Experience using Microsoft Word and Excel.
  • Record-keeping and data-entry experience.
  • Ability to multitask while working under pressure.

Responsibilities

  • Interpret NSHE and Great Basin College Nevada Residency policy.
  • Process incoming applications for student residency reclassification determinations.
  • Process fall and spring residency and high school audits.
  • Maintain NSHE system-wide Residency Service Indicators.
  • Establish and maintain the Communication Management System using PeopleSoft to send essential communications to students.
  • Articulate and post transfer credit from official NSHE transcripts to student records in accordance with NSHE transfer credit policies and procedures.
  • Establish and maintain a system for incoming official transcripts.
  • Process incoming official transcripts through the OnBase workflow system.
  • Manage external organizational IDs within Great Basin College.
  • Assist with front desk operations in the Office of the Registrar and provide timely responses to students, staff, and faculty.
  • Assist students with enrollment issues.
  • Maintain student records.
  • Assist with the class scheduling process.
  • Perform other duties as assigned.

Benefits

  • Enrollment in the Public Employees’ Retirement System of Nevada (PERS) upon hire.
  • Health insurance options, including medical, dental, and vision coverage.
  • Ten hours of annual leave and ten hours of sick leave accrued each month.
  • Twelve paid holidays.
  • Life insurance.
  • ComPsych employee support.
  • Free parking at GBC campus locations.
  • No state income tax.
  • Reduced-rate tuition for classified employees, up to six credits per semester, and tuition benefits for eligible dependents.
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