Administrative Assistant 3

State of Louisiana•Natchitoches, LA
•Onsite

About The Position

Northwestern State University of Louisiana is seeking qualified applicants for the Administrative Assistant 3 position in the School of Education. The Administrative Assistant (Level 3) plays a key support role in the NSU School of Education, a division of the Gallaspy College of Education and Human Development recognized for preparing exceptional educators and promoting academic excellence. The School of Education seeks a detail-oriented, service-focused professional to provide administrative support related to university processes, Louisiana teacher certification requirements, and the progression of educator candidates through their academic and clinical experiences. This position offers an opportunity to make a meaningful impact by supporting students, faculty, and academic programs while helping ensure efficient operations and compliance with certification standards. If you are passionate about higher education, collaborative problem-solving, and student success, we invite you to join a team dedicated to innovation, service, and educational excellence.

Requirements

  • Two years of experience in administrative services.
  • Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Nice To Haves

  • Accepting Direction: The ability to be open and willing to follow guidance or instructions.
  • Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
  • Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
  • Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
  • Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Responsibilities

  • Responds to inquiries regarding teacher candidacy, certification, program requirements, and student status; verifies eligibility and directs complex inquiries to appropriate personnel.
  • Maintains candidate records and files, including transcripts, grades, testing results, recommendations, background checks, and certification documentation.
  • Collects, reviews, and reports candidate and program data; prepares reports, correspondence, forms, and other documents in accordance with applicable requirements.
  • Provides administrative support to faculty and program coordinators, including scheduling, document preparation, meeting support, student assistance, and event coordination.
  • Serves as a liaison among university offices, students, faculty, recruiting programs, and partner school districts; communicates program information and maintains external partnerships and agreements.
  • Maintains program materials, office records, equipment, supplies, and resources and performs other administrative duties as needed.
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