Administrative Assistant 2

ERCOT•Taylor, TX

2d•$23 - $31

About The Position

Provides high-level administrative support to ERCOT’s Grid Interconnection Department. The role performs routine clerical and administrative functions, including drafting correspondence, scheduling meetings, organizing and maintaining paper and electronic files, and providing requested information. It applies established administrative or technical skills and ERCOT policies and procedures to complete assigned work, resolve most routine problems, and expand skills. Assignments are generally semi-routine and within an area of expertise; new or complex assignments require instructions. The position may provide informal guidance to lower-level colleagues. The role coordinates department schedules and plans meetings, interviews, and team lunches; maintains processes and procedures for management and engineering staff; monitors a help-request inbox and routes requests to appropriate support teams; and facilitates onboarding for new engineers, including access requests and initial equipment and software setup. It also supports recruiting and candidate screening, schedules interviews, processes expense reports, collects and processes data, coordinates with internal and external data providers, and maintains confidentiality of privileged information.

Requirements

High school diploma or GED, or equivalent knowledge obtained through a combination of education and experience.
At least 2 years of job-related work experience beyond education requirements.
Proficiency in Microsoft Office applications.
Ability to apply administrative or technical knowledge and ERCOT policies and procedures to assigned tasks.

Nice To Haves

CAP Certified Administrative Professional certification.

Responsibilities

Provide high-level administrative support to the Grid Interconnection Department.
Draft correspondence, schedule meetings, organize and maintain paper and electronic files, and provide requested information.
Coordinate department schedules and plan meetings, interviews, and team lunches.
Maintain processes and procedures for management and engineering staff.
Monitor the help-request inbox and route requests to appropriate support teams.
Facilitate onboarding for new engineers, including access requests and initial equipment and software setup.
Assist management with recruiting and screening engineer candidates and schedule interviews.
Process expense reports for assigned departments.
Collect and process data and coordinate with external and internal data providers.
Maintain confidentiality regarding privileged information.
Apply ERCOT policies, procedures, and job skills to complete assignments and resolve routine problems.
May provide informal guidance to lower-level colleagues.