Administrative Assistant 2

Commonwealth of Pennsylvania • Dauphin County, PA

9d • Hybrid

About The Position

The Administrative Assistant 2 supports the administration of assigned licensing boards in the State Business Licensing Section, within the Business Licensing Division of the Bureau of Professional and Occupational Affairs. The role serves as a central resource for information and coordination and works with board members, staff, and the public to help licensing operations run smoothly and efficiently.

The position explains board laws and regulations and applies federal requirements when reviewing Certified Real Estate Appraiser applications. It supports board policies, procedures, and regulatory development; establishes eligibility review criteria and assesses complex applications; coordinates board meetings and follow-up; participates in formal hearings as custodian of records; and evaluates administrative procedures to recommend operational improvements.

This is a full-time position with work hours of 7:30 a.m. to 4:00 p.m., Monday through Friday, and a 60-minute lunch. The schedule is negotiable. Part-time telework of up to 50% may be available after successful completion of the probationary period, subject to requirements and change. Employees unable to telework may report to the headquarters office in Harrisburg.

Requirements

• One year of experience as a staff assistant to an administrative officer or as a technician in a staff service of a large organization, together with training gained through graduation from a four-year college or university, or an equivalent combination of experience and training.
• Meet the Pennsylvania residency requirement.
• Be able to perform the essential job functions.
• Provide relevant and detailed experience and education information on the application.
• If claiming education toward the minimum requirements, attach college transcripts; unofficial transcripts are acceptable.

Responsibilities

• Explain board laws and regulations and apply federal requirements when reviewing Certified Real Estate Appraiser applications.
• Recommend policies, procedures, and regulatory development to assist board operations.
• Establish criteria for eligibility reviews and assess complex applications for proper processing.
• Arrange board meetings, prepare agendas, participate in discussions, and manage follow-up activities.
• Testify at formal hearings as the official custodian of records and provide information to legal staff.
• Evaluate administrative procedures and recommend improvements to staff workflows and testing needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level