Administrative Assistant 2

Electric Reliability Council of Texas•Taylor, TX

About The Position

Provides high-level administrative support to the Grid Interconnection Department, including routine clerical and administrative functions such as drafting correspondence, scheduling meetings, organizing and maintaining paper and electronic files, and providing requested information. The role supports management and engineering staff by maintaining department processes and procedures, coordinating schedules and meetings, handling expense reports, and facilitating onboarding activities for new engineers. The position also monitors and routes help requests, assists with recruiting and interview scheduling, and collects and processes data with internal and external providers. It requires maintaining confidentiality of privileged information, applying administrative or technical knowledge and ERCOT policies to assigned work, resolving routine issues, and seeking guidance for new or complex assignments. The role may provide informal guidance to lower-level colleagues.

Requirements

  • High school diploma or GED, or an equivalent combination of education and experience providing equivalent knowledge.
  • At least 2 years of job-related work experience beyond education requirements.
  • Proficiency in Microsoft Office applications.

Nice To Haves

  • Certified Administrative Professional (CAP) certification.

Responsibilities

  • Draft correspondence and provide requested information.
  • Coordinate department schedules and arrange meetings, interviews, and team lunches.
  • Maintain processes and procedures for management and engineering staff.
  • Monitor the help request inbox and route requests to appropriate support teams.
  • Facilitate onboarding for new engineers, including access requests and initial equipment and software setup.
  • Assist management with recruiting and screening engineer candidates and scheduling interviews.
  • Process expense reports for assigned departments.
  • Collect and process data and coordinate with internal and external data providers.
  • Maintain confidentiality regarding privileged information.
  • Apply ERCOT policies and procedures to assigned work and provide informal guidance to lower-level colleagues when needed.
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