Administrative Assistant 1

EASTERSEALS ARKANSAS•Little Rock, AR

About The Position

This position handles front-office reception and administrative duties, including attending to incoming and outgoing calls and professionally assisting individuals served, their families, visitors, and vendors. The role provides general information about Easterseals Arkansas and its programs and services, supports workplace security and administrative operations, and provides excellent customer service. The employee has limited access to client protected health information within the scope of job responsibilities and must comply with applicable laws and regulations and HIPAA requirements.

Requirements

Associate degree or equivalent from a two-year college or technical school; or one year of related experience and/or training; or an equivalent combination of education and experience.
Consistent, professional dress and manner.
Excellent written and verbal communication skills.
Competency in Microsoft Word, Excel, and Outlook.
Good time management skills.
Experience with administrative and clerical procedures.
Ability to contribute positively as part of a team and help with various tasks as required.

Responsibilities

Greet individuals served, their families, and visitors with a positive, helpful attitude.
Help individuals served, their families, and visitors find their way around the facilities.
Answer incoming calls professionally, route calls, take messages, and connect callers with the appropriate program or department.
Provide general information about Easterseals Arkansas and its programs and services.
Support workplace security by issuing, checking, and collecting badges and maintaining visitor logs.
Perform administrative tasks such as copying, faxing, laminating, and filing.
Prepare and maintain lobby, meeting, and training rooms.
Assist colleagues with administrative tasks.
Transcribe interdisciplinary team (IDT) notes and compile data for reports as requested.
Perform ad-hoc administrative duties.
Assist with inventory and ordering supplies as requested.
Provide excellent customer service.
Conduct and document emergency drills as required by licensing bodies and as assigned.
Comply with federal, state, and local laws and regulations pertaining to Easterseals Arkansas and follow limits on access to client protected health information.