ADMINISTRATIVE ANALYST
About The Position
The Administrative Analyst supports the strategic operations of a department by providing advanced analytical, operational, and administrative support. The role manages complex tasks, evaluates processes, and implements improvements to enhance agency efficiency. It collaborates with senior leadership, uses data analysis to provide insights, and contributes to policies and procedures that support agency goals. The position also provides administrative support to senior management; coordinates office operations; maintains records in accordance with state laws, agency guidelines, and confidentiality requirements; and collects and analyzes data to prepare reports and presentations. The analyst assesses operational processes, identifies inefficiencies or compliance issues, and recommends improvements to workflows and service delivery. Additional duties may include administrative assistance and work with children, adult clients, families, agency staff, and community partners.
Requirements
- High school diploma or equivalent.
- Three years of experience in administrative roles.
- Critical thinking and problem-solving skills for complex administrative and operational challenges.
- Excellent verbal and written communication skills.
- Strong organizational skills and ability to manage multiple tasks, deadlines, and competing priorities.
- Advanced skills with Microsoft Office Suite, including Excel, Word, and PowerPoint, as well as project management and database software.
- Ability to work independently and handle complex administrative tasks with minimal supervision.
- Strong attention to detail and commitment to accuracy and quality in administrative and data management work.
Nice To Haves
- Ability to work with children of all ages and adult clients, including engagement related to parenting and basic life skills.
- Time-management, communication, and organizational skills.
- Ability to work independently and collaborate with community partners, agency staff, and families served.
Responsibilities
- Provide advanced administrative support to senior management, including scheduling meetings, preparing materials, composing correspondence, and conducting research.
- Oversee and coordinate office operations to ensure processes align with agency objectives.
- Maintain records, documents, and files according to state laws and agency guidelines.
- Organize physical and digital records so information is accessible and confidentiality requirements are met.
- Collect, analyze, and interpret data from internal and external sources to support agency objectives.
- Prepare reports and presentations based on data analysis, offering insights and recommendations to leadership.
- Evaluate operational processes to identify inefficiencies, bottlenecks, or compliance issues.
- Recommend process improvements and assist in developing procedures that streamline workflows and improve service delivery.
Benefits
- Pension
- Maternity leave
- Paid state holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
