ADMINISTRATIVE ANALYST

State of Arkansas•Rogers, AR
•$47,397 - $70,148

About The Position

The Administrative Analyst supports the strategic operations of the Arkansas Department of Health by providing advanced analytical, operational, and administrative support. The role involves managing complex tasks, evaluating processes, and implementing improvements to enhance agency efficiency. The analyst collaborates with senior leadership, uses data analysis to provide insight, and contributes to policies and procedures that support agency goals. This position is with the Division of Local Public Health – Benton County Local Public Health Unit and is classified as safety sensitive. In-state travel to other Local Health Units may be needed.

Requirements

  • High school diploma or equivalent.
  • Three years of experience in administrative roles.
  • Computer skills.
  • Good organizational and customer service skills.
  • Valid driver's license.
  • Ability to think critically and solve complex administrative and operational challenges.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple tasks, deadlines, and competing priorities.
  • Advanced skills with Microsoft Office Suite, including Excel, Word, and PowerPoint, as well as project management and database software.
  • Ability to work independently and handle complex administrative tasks with minimal supervision.
  • Strong attention to detail and commitment to accuracy and quality.
  • Other job-related education and/or experience may be substituted for all or part of the basic requirements upon approval of the Qualifications Review Committee.

Nice To Haves

  • Previous medical office experience.
  • Supervisory experience.

Responsibilities

  • Provide advanced administrative support to senior management, including scheduling meetings, preparing materials, composing correspondence, and conducting research.
  • Oversee and coordinate office operations to ensure processes align with agency objectives.
  • Maintain records, documents, and files in accordance with state laws and agency guidelines.
  • Organize physical and digital records to ensure accessibility and compliance with confidentiality requirements.
  • Collect, analyze, and interpret data from internal and external sources to support agency objectives.
  • Prepare reports and presentations based on data analysis, providing leadership with insights and recommendations.
  • Assess operational processes to identify inefficiencies, bottlenecks, or compliance issues.
  • Recommend process improvements and assist in developing procedures to streamline workflows and improve service delivery.
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