ADMINISTRATIVE ANALYST

State of Arkansas•Little Rock, AR

1d•$47,397 - $70,148

About The Position

The Administrative Analyst plays a pivotal role in supporting the strategic operations of a department by providing advanced analytical, operational, and administrative support. The position manages complex tasks, evaluates processes, and implements improvements to enhance agency efficiency. The analyst collaborates with senior leadership, provides insight through data analysis, and contributes to policies and procedures that support agency goals. The position requires extensive computer work using Microsoft Office Suite, the ability to use the current phone system, clear enunciation, and strong verbal and written communication skills. Some travel, including overnight travel, is required. Physical demands include lifting up to 20 pounds, frequent stooping and bending, and sitting for extended periods, including while riding in a vehicle. Occasional overtime may be required; the position is FLSA exempt and overtime is not compensated.

Requirements

High school diploma or equivalent.
Three years of experience in administrative roles.
Valid Arkansas driver’s license.
Ability to think critically and identify solutions to complex administrative and operational challenges.
Excellent verbal and written communication skills, including the ability to convey complex information clearly to varied audiences.
Exceptional organizational skills and ability to manage multiple tasks, deadlines, and competing priorities.
Advanced skills with Microsoft Office Suite, including Excel, Word, and PowerPoint, as well as project management and database software.
Ability to work independently and handle complex administrative tasks with minimal supervision.
Strong attention to detail and ability to ensure accuracy and quality in administrative and data management work.
Ability to lift up to 20 pounds, stoop and bend frequently, and sit for extended periods, including while riding in a vehicle.
Ability to travel, including overnight travel.
Ability to perform extensive computer work and use the current phone system.
Clear enunciation.

Responsibilities

Provide advanced administrative support to senior management, including scheduling meetings, preparing materials, composing correspondence, and conducting research.
Oversee and coordinate office operations to ensure processes align with agency objectives.
Maintain records, documents, and files in accordance with state laws and agency guidelines.
Organize and manage physical and digital records to ensure accessibility and compliance with confidentiality requirements.
Collect, analyze, and interpret data from internal and external sources to support agency objectives.
Prepare detailed reports and presentations based on data analysis, providing leadership with insights and recommendations for decision-making.
Evaluate current agency operational processes to identify inefficiencies, bottlenecks, or compliance issues.
Recommend process improvements and assist in developing procedures that streamline workflows and improve service delivery.