Administrative Agent - Collection / Repair Loans

Iceberg Finance Group • Toronto, ON

2d • Onsite

About The Position

Iceberg Finance is a FinTech company providing alternative financing solutions in automotive, insurance, extended warranties, and personal loans. In 2022, we acquired iFinance Canada, a provider of fast-approval personal loans in the medical, dental, veterinary, and retail sectors. Together, we aim to offer innovative and flexible financing solutions tailored to the needs of our customers and business partners.

Requirements

• Genuinely interested in contributing to the company's day-to-day activities
• Detail-oriented, meticulous, organized, and show good judgment
• Experience in customer service
• Comfortable with computer software, especially Excel
• Collaborative mindset and enjoy teamwork

Responsibilities

• Enter data into client files based on requests from collections agents
• Assess losses
• Verify invoices and ensure accounting payments
• Handle collections files and follow up on auto-related cases
• Send release letters
• Conduct administrative research
• Format Excel spreadsheets
• Send out letters
• Schedule and follow up on appointments (towing, repairs, etc.)
• Submit investigation requests
• Perform other various administrative tasks

Benefits

• Group insurance
• RRSP plan
• 3 weeks vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed