Administrative Account Manager

Propark Mobility•New Haven, CT

25d•$50,000 - $55,000•Onsite

About The Position

The Administrative Account Manager is responsible for the day-to-day operations of assisting customers with enrolling, changing, or canceling their parking. This role involves assisting contracted vendors and non-employees with their parking needs, as well as helping CHA Benefit eligible employees with MBTA enrollment. The position requires attending new employee orientations to present parking options and facilitate program enrollment, maintaining an organized filing system, and preparing weekly payroll reports for employee parking deductions. The Administrative Account Manager will also maintain office hours to assist CHA employees with parking and transportation services and assist with other projects as needed.

Requirements

You are at least 18 years old.
Work efficiently, effectively and accurately
Demonstrated analytical and problem solving skills
Excellent communication skills, ability to communicate with all levels one-on-one and in public group settings
Strong attention to details and accuracy
Must be well organized, a self-starter and able to work independently
Hands-on experience in operating MS Excel, Office & Outlook

Nice To Haves

Operations and administrative experience preferred

Responsibilities

Responsible for the day to day operations of assisting customers with enrolling, changing or cancelling their parking
Assist contracted vendors and other non-employees with their parking needs
Assist CHA Benefit eligible employees with MBTA enrollment
Attend twice monthly new CHA employee orientations to present parking options and facilitate program enrollment
Maintain an organized and accurate filing system
Prepare weekly payroll reports of CHA employee parking deductions data
Maintain office hours to assist CHA employees with all parking and transportation related services
Assist with other projects as needed