Administration Specialist

State of Utah Office of the Governor • Salt Lake City, UT

1d • $28 - $30 • Onsite

About The Position

The Department of Financial Institutions (DFI) is seeking a talented Administration Specialist to join our dynamic team! This pivotal role ensures smooth and efficient operations in support of Department goals. Employees in this position work in a team environment at the Department’s office. Occasional out-of-town travel may be required.

The Administration Specialist’s duties are primarily related to consumer complaint resolution, non-depository institution licensing, finance support, and other Department operations. The Administration Specialist reports to the Administrative Supervisor and will work closely with the Consumer Affairs and Finance Director.

Requirements

• A minimum of four (4) years of work experience at a bank or credit union, or performing accounting functions, or a bachelor’s degree in a relevant field of study.
• Work at a Bank or Credit Union: Experience in this field should involve a high level of customer service plus a foundational understanding of financial products and regulatory requirements.
• Accounting Experience: Experience in this field should include a strong understanding of accounts payable, accounts receivable, general ledger activities, closing entries, knowledge of cost accounting methods, billing and collection practices.
• Bachelor’s Degree: Relevant fields include accounting, business administration, communication, finance, and leadership.
• A high level of professionalism, including behavior in accordance with integrity, trust, fairness, adaptability, teamwork, and proficiency.
• Experience with or demonstrated ability to learn about financial institutions and applicable laws and regulations.
• Experience with managing your own work performance to achieve specific outcomes;
• Experience with providing excellent customer service, including effective written and verbal communication;
• Experience with handling consumer complaints and de-escalating tense situations;
• Experience with working collaboratively with staff at all levels of an organization.
• Exceptional detail orientation, organization, and phone etiquette skills.
• Strong Word, Excel, and data entry skills.
• Ability to think critically, analyze data, and develop conclusions.
• Must successfully pass a criminal history check.

Nice To Haves

• Advanced degrees or certifications in accounting, business administration, communication, finance, or leadership.
• Ability to communicate in Spanish.

Responsibilities

• Consumer complaint resolution
• Non-depository institution licensing
• Finance support
• Other Department operations

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
• A salary increase will be given once the probation period (12 months) is successfully completed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level