Administration Officer

Hall & Prior•Fairfield, CA

20h•Onsite

About The Position

Hall & Prior Health & Aged Care Group is a family-owned aged care provider operating 42 residential aged care homes, in-home support services and retirement living across WA, NSW, Qld and ACT. This is a permanent full-time role, Monday to Friday, at their busy 95-bed Fairfield aged care home. The role involves working at reception as the first point of contact for enquiries from staff, consumers, and their relatives, facilitating a welcoming environment with high standards of customer service. The Administration Officer will provide comprehensive administrative support to the home's management team, manage the home’s filing system including archiving, and help arrange shift cover for unplanned employee absences.

Requirements

Strong computer skills; proficient in Microsoft Word, Excel, Outlook and able to quickly learn new systems
Welcoming, confident, organised, able to multi-task and thrives in a busy environment with competing priorities
A helpful team player with strong communication skills and passion for delivering excellent customer service
NDIS Worker Screening Check, Police Clearance and Influenza vaccination (or willing to obtain)

Nice To Haves

Ideally in a fast-paced health care environment

Responsibilities

Work at reception and be the first point of contact for enquiries from staff, consumers and their relatives
Facilitate a welcoming environment where high standards of customer service are consistently delivered
Provide comprehensive administrative support to the home's management team
Manage the home’s filing system, including the archiving process
Help to arrange shift cover for unplanned employee absences